LAB Air Conditioning
Paul has installed three fully ducted systems for one customer across three separate homes — and still came back for a fourth job.
The standout pattern in this small sample isn't just punctuality or cleanliness, it's that both Paul and Anna are described as actively transparent: flagging ways to reduce costs and explaining how everything works rather than just getting the job done and leaving. Because this is a low-coverage sample, the safest move is to confirm scope, lead times, and warranty terms directly with Paul before booking — but nothing in these reviews gives cause for hesitation.
Their work
What it's like working with them
Based on a sample of Google reviews (139 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About LAB Air Conditioning
Paul and Anna run LAB Air Conditioning as a tight-knit sole trader operation, with Paul handling all on-site installation and Anna supporting the admin and quoting side — reviewers specifically credit Anna for honest, patient guidance during the quote process, including pointing customers toward third-party savings rather than upselling. Paul's installation work spans single split systems, multi-split configurations, and fully ducted systems, with repeat customers commissioning him across multiple properties — one reviewer had Paul install three ducted systems in three separate homes. What separates him from larger outfits is a willingness to stage complex jobs around a homeowner's renovation timeline, returning mid-build to fit ducting before ceilings close and finishing the install weeks later. Working in Baldivis and the surrounding Rockingham corridor, the business caters squarely to residential clients who want a clean, neat result with full explanation of controls — not a rushed in-and-out job. Paul has also worked on public holidays when that's what the job required, suggesting he prioritises commitment over convenience for himself. With around 12 years in the trade, this is an experienced operator who takes on jobs others might find fiddly, including tight roof spaces and staged installs.
Best for: staged ducted system installs during renovations, multi-split residential installations where you want transparent quoting, and homeowners who want direct access to the tradesperson rather than dealing through a large company.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about LAB Air Conditioning
What types of air conditioning systems does LAB Air Conditioning install?+
Based on the reviews available, Paul installs single split systems, multi-split systems, and fully ducted air conditioning. Brands mentioned include Midea. He has experience fitting systems in tight roof spaces and staging installs around renovation timelines, which suits homeowners mid-build who want ducting in before ceilings close.
Who will actually show up to do the work?+
Paul is the on-site installer for every job — this is a sole trader business, so you deal directly with the person doing the work, not a subcontractor. Anna handles quoting, scheduling, and customer communication. Reviewers consistently name both Paul and Anna, suggesting you'll have direct contact with both throughout the process.
What do customers say about the quoting and pricing process?+
One reviewer specifically noted that Anna and Paul steered them toward a third-party supplier to access a 10% saving on their preferred multi-split system rather than pushing a higher-margin option. Reviews describe the quoting process as honest and transparent. For accurate pricing on your job, contact them directly — reviews don't give enough pricing detail to draw broader conclusions.
Does LAB Air Conditioning work outside standard business hours?+
At least one reviewer had Paul complete an installation on Boxing Day 2025, which he had committed to in advance. This suggests he honours scheduling commitments even on public holidays. Whether this is a standard offering or a case-by-case arrangement isn't clear from the available reviews, so it's worth asking when you enquire.
What areas does LAB Air Conditioning service?+
The business is based in Baldivis, WA, which places it in the Rockingham corridor south of Perth. Reviews don't explicitly list suburb coverage, so if you're outside the immediate Baldivis area, confirm your location is within their travel range when you make contact.