AAPL Air Conditioning
Steve and the AAPL team are called out for going beyond the job — including help with tasks unrelated to the aircon itself.
The sample skews lower than the overall 4.7-star average, so treat it with caution rather than as a definitive read on recent performance. When calling to book, it's worth asking upfront how additional charges for materials or transition pieces are handled mid-job, as one customer found unexpected costs emerged during installation — though they were resolved after discussion.
Their work
What it's like working with them
Based on a sample of Google reviews (123 total)
“clear communication from initial quote all the way through to installation”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About AAPL Air Conditioning
Steve is the standout name in the AAPL team, with one customer specifically calling out his willingness to help beyond the scope of the booked job — a detail that suggests a hands-on, people-first approach rather than a transactional one. The business has been operating for over 13 years out of Rockingham and handles a wider range of work than a typical installer: reviews mention custom system design for new builds, replacement of failed installations from other contractors, and navigating the complications of older apartment systems. On complex jobs, the team coordinates on-site with electricians rather than leaving that to the homeowner, which matters for ducted or multi-phase installs. Cleanliness and punctuality come up across multiple reviews — one customer noted the site was left as though the crew had never been there. As a GST-registered trust entity, AAPL operates with a formal business structure, which can matter when claiming warranties or dealing with builder paperwork on new constructions. They appear best suited to homeowners who need more than a straight swap — particularly those managing new builds, older properties, or systems previously installed by someone else.
Best for: custom system design on new builds, replacing failed installations from previous contractors, and complex apartment or older-home air conditioning upgrades requiring on-site electrical coordination.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about AAPL Air Conditioning
What types of air conditioning work does AAPL specialise in?+
From the reviews available, AAPL handles installation, replacement, and custom design work — including new build projects requiring bespoke duct layouts and remediation of systems installed poorly by other contractors. One review specifically praised their ability to manage a complex older apartment system replacement. They appear comfortable with both straightforward splits and more involved multi-component installs. For servicing or fault diagnosis, it's worth confirming scope directly, as reviews focus primarily on installation work.
Does AAPL Air Conditioning work with electricians on installation jobs?+
Yes — at least one review mentions the team working efficiently alongside an on-site electrician during a replacement job, rather than requiring the homeowner to separately coordinate trades. This is worth flagging when you book if your job involves switchboard connections or new circuit runs, so they can plan accordingly.
What do customers say about AAPL's pricing and quoting process?+
Most customers mention clear communication from the initial quote through to job completion. However, one customer was surprised by additional charges for replacement vents and transition pieces that emerged mid-installation — a dispute that was ultimately resolved after discussion. It's a good idea to ask specifically whether your quote includes all incidental materials before work begins, particularly on older or non-standard systems.
Is AAPL Air Conditioning suitable for new home builds?+
Based on at least one review, yes — a customer praised the team for delivering a custom-designed system for a new build that performed well even during a large Christmas event in a WA summer. The review highlighted strong communication throughout and quality workmanship on the final install. If your build has non-standard ceiling or wall configurations, it's worth discussing design requirements during the quoting stage.
What areas does AAPL Air Conditioning service?+
AAPL is based in Rockingham, WA. The reviews don't explicitly name other suburbs they cover, so if you're outside the immediate Rockingham area, confirm your location is within their service zone before booking. Given their 13+ years of operation in the region, they likely cover surrounding southern Perth suburbs, but this should be verified directly.