Avita Cleaning Services
Connor showed up on a Sunday after a dog accident — carpets looked brand new by the time he left.
The clearest pattern is pet-related stain work on carpet: multiple customers brought Connor out specifically because of dog or cat accidents, and each reports the result looked new again. Troy's name comes up for tile and grout jobs, with customers mentioning he explains what he's doing and follows up about additional floor types like vinyl plank. Weekend availability shows up in several reviews as something that surprised customers given the pricing stayed reasonable. With only 18 reviews to judge from, you can't draw sweeping conclusions, but the consistency of detail — specific technician names, specific floor types, specific situations like post-surgery furniture moves — suggests these aren't generic reviews. Worth asking when you call whether Connor or Troy will attend your job, since they each have slightly different specialty areas.
Their work
What it's like working with them
Based on a sample of Google reviews (18 total)
“handled the stains like a pro and made the carpets look brand new again”
“cleaned our 4x2 rug and did such a fantastic job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 154 cleanings in Rockingham
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Avita Cleaning Services
Connor and Troy run Avita as a two-person carpet and hard-floor cleaning team, and reviews are specific about what each brings: Connor handles the majority of residential carpet, rug, and upholstery jobs — often tackling tricky stains from pets and weekend callouts — while Troy is mentioned for tile, grout, and vinyl plank floor work, as well as thorough communication about the products he uses. Their equipment is truck-mounted or vehicle-based, meaning they run hoses into the home rather than relying on portable machines, and multiple reviews specifically call out that the setup produces noticeably stronger results on tired or heavily soiled carpet. The team appears focused entirely on residential work in the Rockingham area, with jobs ranging from single-room cleans and rug refreshes through to full-house days covering carpet, tiles, and outdoor furniture cushions in one visit. They're a practical option when timing is tight — several reviews mention Sunday availability, same-day or next-day responses to urgent requests, and proactive communication when running behind schedule, which customers flag as rare among local tradies. The business operates as a registered trust entity with an active GST registration, which is relevant if you're claiming cleaning costs as a rental property expense and need a compliant tax invoice.
Best for: pet stain and odour removal on residential carpet, combined carpet-and-tile jobs in the same visit, and urgent or weekend cleaning callouts in the Rockingham area.
Location
Often needed together
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Claim This Profile — Free →Common questions about Avita Cleaning Services
What types of surfaces does Avita Cleaning Services handle?+
Reviews mention carpet steam cleaning, rug cleaning, tile and grout cleaning, upholstery, outdoor furniture cushions, and vinyl plank floors — often combining several in a single visit. Connor appears to focus primarily on carpet and rug work, while Troy is mentioned specifically for tiles, grout, and hard floor surfaces. Customers have brought them in for everything from a single bedroom carpet through to full-house jobs covering multiple floor types in one day. If you have a mixed-floor home, it's worth asking upfront whether both technicians will attend or just one.
Does Avita offer weekend or emergency callouts?+
Multiple customers specifically mention being surprised by Connor attending on a Sunday and keeping pricing reasonable for weekend work. One review describes a same-day callout after a dog accident on carpet, and another praises a very prompt response to an urgent situation. Reviews don't specify exact callout fees or booking lead times, so it's worth confirming availability and any weekend surcharge when you contact them directly.
How do customers describe Avita's results on pet stains?+
At least five reviews in the 18 available specifically mention pet accidents — dogs and elderly cats — as the reason for the booking, and each reports carpets looking new again after the job. Connor is the technician named in most of these accounts. The vehicle-mounted equipment is mentioned across multiple reviews as a factor in the result quality, as it provides stronger suction and heat than portable domestic machines.
What do customers say about Avita's pricing?+
Several reviews describe pricing as well-priced or affordable, including for weekend appointments and for jobs covering multiple rooms or floor types. No specific dollar figures appear in the 18 reviews, so you'll need to request a quote directly — but the consistent mention of value alongside quality suggests pricing hasn't been a point of friction for customers. It's reasonable to ask for an itemised quote if your job spans multiple surface types.
Is Avita Cleaning Services suitable for end of lease or vacate cleans?+
One reviewer specifically used Avita for carpet cleaning across two properties as part of an end-of-lease clean, arranged through their vacate cleaner, and reported spotless results. The business is GST-registered, so if you need a tax-compliant invoice for a rental property or investment home, they can provide one. Reviews don't mention bond-back guarantees specifically, so confirm what documentation they can provide if your property manager requires a receipt showing professional cleaning.