Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Veterans and NDIS participants specifically praise the team's fluency with funded care — not just the cleaning itself.
Veterans in particular flag that the intake process respects their time and that the cleaner assigned to them works independently and consistently without needing to be managed. GST registration and roughly 13 years of active trading add structural credibility for plan managers and support coordinators who need a provider that will still be operating at next review. If you're coordinating funded support, it's worth confirming directly whether they cover your specific suburb and which funding streams they're currently accepting.
Their work
What it's like working with them
Based on a sample of Google reviews (54 total)
“feels less like a service and more like support from people who understand the importance of dignity”
What they help with
Based on what their customers hired them for
How they stack up
Context from 154 cleanings in Rockingham
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Smurfettes Cleaning Service is a sole trader operation in Perth that has carved out a specific niche in funded disability and veteran support cleaning — NDIS and DVA-covered domestic assistance — rather than general residential cleaning. What sets them apart operationally is their fluency with the funding systems themselves: reviews describe the intake team confirming DVA entitlements on the first call, building service agreements around those entitlements cleanly, and not requiring clients to repeat information or navigate hold queues. The cleaner referenced in veteran reviews is described as methodical and attentive without being prompted — picking up before medical travel, working top to bottom through properties, not cutting corners on bathrooms or kitchens. For NDIS participants, the emphasis in reviews is on the emotional texture of the service: unhurried, non-overwhelming, dignity-preserving — with task completion including laundry, bed changes, and kitchen reset, not just surface cleaning. The office communication side also draws specific mention, with same-day callbacks and scheduling flexibility noted by families coordinating care around participant routines. With around 13 years of active operation, this is not a generalist cleaner that also accepts NDIS work — the business appears structured around funded care from the ground up.
Best for: NDIS participants needing ongoing domestic assistance, veterans accessing DVA-funded home support, and individuals with physical limitations or disabilities who need a cleaner comfortable working around funded care arrangements.
Location
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Claim This Profile — Free →Common questions about Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Does Smurfettes Cleaning Service work with NDIS plans?+
Yes — the business is NDIS approved and multiple reviewers describe receiving ongoing domestic assistance through their NDIS funding. Reviewers note the team handles the administrative side smoothly, including working around participant schedules and support routines. Families coordinating care on behalf of participants also mention the office is easy to communicate with and responsive to changes. If you're plan-managed or self-managed, it's worth confirming with them directly which plan types they're currently set up to invoice.
Can veterans use DVA funding with Smurfettes?+
Based on multiple reviewer accounts, yes — at least two veteran reviewers explicitly describe their cleaning being covered through DVA, and one describes the intake team confirming DVA entitlements on the first call without needing to be walked through the system. One reviewer noted he had been knocked back by two previous providers before finding Smurfettes, specifically praising that the service agreement was built around his DVA entitlements from the outset. If you're navigating a DVA referral for the first time, reviewers suggest the intake process here is more straightforward than average.
What cleaning tasks does Smurfettes actually cover during a visit?+
Reviews describe a full domestic assistance scope — not just surface cleaning. Tasks mentioned include laundry, changing bed linen, kitchen cleaning and reset, and bathroom and toilet cleaning. One NDIS reviewer specifically notes that after a visit the kitchen is functional again, and that they no longer need to go back and fix anything after the cleaner leaves. The emphasis in reviews is on leaving the home liveable and usable, not just visually tidy.
Is Smurfettes suitable for clients with physical limitations or sensory needs?+
Reviewers with service-related injuries and disability participants both describe the cleaners as adapting naturally to their limitations — working around mobility constraints, not creating overwhelming disruption, and completing tasks the client physically cannot manage. One veteran notes his cleaner prepares the home more thoroughly before medical travel without needing to be asked, which suggests the team pays attention to individual circumstances over time. For clients who've had poor experiences with less attentive providers, several reviewers specifically contrast Smurfettes positively against previous services.
What areas of Perth does Smurfettes Cleaning Service cover?+
The business is based in Perth, WA, but the reviews available don't specify which suburbs are covered. Given the sole trader structure, service area may be more limited than a larger cleaning company. It's worth calling or emailing them directly to confirm they service your suburb before factoring them into a support plan — particularly if you're in an outer metro or regional area.