Wallace Locksmith
Fixes locks others would replace — and brought a vacuum to clean up the drilling.
That's a rare trait worth paying attention to. The small sample size means you should treat these signals as encouraging rather than conclusive, but across a range of jobs — lockouts, rekeying, deadbolt installs, heritage door retrofits, and botched DIY fixes — every reviewer reported the work was completed cleanly and correctly the first time. If you're dealing with a late-night lockout or an awkward door that other locksmiths have struggled with, the reviews suggest this is a reasonable first call; just confirm availability and pricing for your specific job before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
“retrofitted the new secure deadbolts perfectly without ruining the historic wood”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Wallace Locksmith
Operating as a sole trader for over a decade in the Sutherland Shire area, this locksmith handles a notably wide range of work — from emergency lockouts and rekeying after a house move to retrofitting modern deadbolts into heritage timber doors from the 1940s. Reviews highlight a technician who thinks diagnostically rather than commercially: one customer describes them disassembling a spinning patio door handle, identifying a stripped internal screw, and fixing it on the spot rather than recommending a full replacement. That kind of repair-first mindset shows up repeatedly. The working style is methodical and tidy — one reviewer specifically noted the technician brought a hand vacuum to clean up wood shavings after drilling a new deadbolt hole, which is unusual enough to stand out. Communication is a consistent pattern: the locksmith explains what they're doing before they start, and pricing is quoted transparently upfront with no hidden fees. Customers dealing with late-night lockouts report arrival times around twenty minutes, and same-day bookings for non-emergency work appear to be achievable.
Best for: late-night and same-day emergency lockouts, rekeying after moving into a new home, deadbolt installation on heritage or non-standard doors, and repairing locks that other tradies have suggested replacing outright.
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Claim This Profile — Free →Common questions about Wallace Locksmith
Does Wallace Locksmith handle after-hours and emergency callouts?+
Yes — multiple reviewers describe calling late at night and receiving a prompt response. One customer reported the technician arrived at their apartment in around twenty minutes. Another noted being assisted late at night when locked out of their house. It's worth calling directly to confirm current after-hours availability and any applicable callout fees before you're in an emergency situation.
What do customers say about Wallace Locksmith's pricing?+
Pricing transparency is one of the more consistent threads across the reviews we analysed. Multiple customers specifically mention that costs were quoted clearly upfront with no hidden fees or bait-and-switch tactics. One reviewer highlighted that the technician repaired an existing lock component rather than recommending an unnecessary replacement, which saved them money. That said, with only 21 total reviews on record, it's sensible to confirm your specific job's pricing before booking.
Can Wallace Locksmith work on older or non-standard doors?+
Based on the reviews, yes — and it appears to be an area of genuine skill. One customer with a 1940s home noted that the technician retrofitted modern secure deadbolts into heritage timber doors without damaging the historic woodwork, which they described as difficult work other locksmiths may not handle well. If you have an unusual door or heritage property, it's worth describing the specifics when you call so they can confirm suitability.
Does Wallace Locksmith do rekeying for new homeowners?+
Yes, rekeying after moving into a new home is explicitly mentioned in the reviews. A customer described having several locks rekeyed in one visit, with the technician described as punctual and easy to work with. The job was completed efficiently and the customer noted feeling their property was properly secured afterward. Confirm how many locks you need done when you call, as this may affect scheduling.
Can Wallace Locksmith fix a lock installation I've already attempted myself?+
At least one reviewer describes exactly this scenario — they misaligned a keypad deadbolt during a DIY install, and the technician came out the next day, corrected the alignment, and programmed the lock correctly. The customer said they'd call them first next time rather than attempting it themselves. If you're in a similar situation, it's worth describing what you've already done when you call so the technician can bring the right tools.