Andrew's Appliance Services
Craig has saved customers from buying new appliances by diagnosing faults others would have given up on.
That's practically useful if you have an older appliance you're not ready to ditch. Pricing feedback in the sample is consistently favourable, with multiple customers calling it reasonable or well-priced, though you should still confirm a quote before booking. Because the review dates couldn't be parsed, there's no way to tell whether these jobs are recent or spread across the nine-plus years of operation — worth asking when you call whether he's actively taking jobs in your area.
Their work
What it's like working with them
Based on a sample of Google reviews (77 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 65 oven & bbq cleanings in Sutherland Shire
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Andrew's Appliance Services
Craig is the technician you'll encounter at Andrew's Appliance Services — despite the business name, it's Craig doing the hands-on work across the Sutherland Shire, repairing ovens, fridges, and cabinet-integrated appliances in homes rather than commercial kitchens. What stands out from customer accounts is his willingness to persist with older appliances that others might write off: at least one customer had already mentally replaced a 20-year-old fridge before Craig diagnosed and fixed the fault, saving a significant outlay. He handles a genuinely broad scope of kitchen appliance repairs — thermostat faults, broken hinges on integrated cabinetry, structural part replacements — rather than limiting himself to cleaning or single-brand servicing. Reviews consistently note that he arrives on time, works without disrupting the kitchen, and leaves the space tidy, which matters when the repair zone is the heart of the home. At roughly nine and a half years operating locally, this is a sole trader with the kind of tenure that suggests a repeat-customer base in the Shire rather than a volume-chasing operation.
Best for: diagnosing faults in older kitchen appliances worth salvaging, oven thermostat and part replacements in Sutherland Shire homes, and integrated fridge cabinetry repairs.
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Claim This Profile — Free →Common questions about Andrew's Appliance Services
What appliances does Andrew's Appliance Services repair?+
Customer reviews reference oven repairs (including thermostat faults and broken parts), refrigerator diagnostics, and cabinet hinges on integrated fridges — so the scope goes well beyond the oven and BBQ cleaning category name suggests. Craig appears to take on a range of kitchen appliance faults rather than specialising narrowly. If you have a specific appliance model or fault in mind, it's worth calling to confirm he services it before booking. No reviews mention washing machines or dishwashers, so those are unconfirmed.
Is it worth repairing an older appliance through this business?+
Based on the reviews available, Craig is willing to work through older appliances systematically rather than recommending replacement upfront. One customer specifically noted he saved them the cost of a new fridge by persisting until he found the fault on a 20-plus-year-old unit. That approach suits homeowners who want an honest diagnosis before committing to a replacement. Get a quote first so you can weigh repair cost against replacement cost yourself.
What areas does Andrew's Appliance Services cover?+
The business is based in Caringbah and reviews describe it as serving 'the Shire' — meaning the Sutherland Shire area of southern Sydney. The exact travel radius isn't specified in available reviews, so if you're outside the immediate Shire suburbs, confirm coverage when you call. No reviews mention travel to the CBD or other regions.
What do customers say about pricing?+
Multiple reviews in the small sample available describe the pricing as 'reasonable' and 'well priced,' and at least one customer contrasted the cost of repair against what they would have spent on a replacement appliance. That said, this is based on only 5 reviews, so it's a limited picture. Customers note that a quote was provided before work began, which is worth confirming when you contact them.
Is the technician reliable with arrival times?+
Reviews consistently describe Craig as punctual and professional, with customers noting he arrived at the agreed time and left the kitchen clean after finishing. No reviews in the sample raised concerns about scheduling or no-shows. As a sole trader, his availability may be tighter than a multi-person operation, so booking in advance rather than hoping for same-day attendance is probably wise.