iCare Cleaning Services
Roger's oven clean left one landlord convinced the appliance had never been used in 13 months.
The end-of-lease use case stands out: multiple reviewers mention getting their full bond back with no pushback from the real estate agent, which is a concrete outcome rather than a vague compliment. The trajectory is stable — the rating hasn't dipped across nearly three years of reviews — and the mix of residential, commercial, and urgent same-day jobs suggests Roger handles varying workloads without quality slipping. Worth confirming directly whether he or a team member will be attending your job, since a handful of reviews mention small teams on larger cleans, though Roger appears to step in personally when plans change.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 65 oven & bbq cleanings in Sutherland Shire
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About iCare Cleaning Services
Roger, who runs iCare Cleaning Services as a sole trader, is primarily known for carpet and rug steam cleaning — but the oven cleaning work that occasionally appears in reviews is what earns some of the most striking feedback, with one landlord reportedly mistaking a 13-month-old oven for a brand new one after Roger's clean. He operates across residential, commercial (one reviewer had a clinic carpet treated), and end-of-lease jobs, and reviews suggest he coordinates small teams for larger cleans while personally stepping in when a team member can't make it — the kind of flexibility that matters when you're on a bond deadline. His equipment gets a specific mention in at least one review (a PSI 500 machine), and customers note carpets typically dry within a couple of hours. Roger is particularly well-suited to jobs other cleaners have left behind — 40-year-old wool carpets, mould-covered outdoor synthetic grass, red wine stains, and clinic-grade soiling all feature in the 21 reviews on record. He's also drawn repeat customers and same-day bookings, and at least one reviewer flagged that he uses pet- and family-safe chemicals, which is worth knowing if that matters to your household.
Best for: end-of-lease bond cleans where the real estate agent sets a high bar, heavily stained or aged carpets that previous cleaners couldn't restore, urgent same-day or weekend bookings, and combined carpet and oven cleans in one visit.
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Claim This Profile — Free →Common questions about iCare Cleaning Services
What types of carpet and rug jobs does iCare Cleaning Services take on?+
Roger takes on a wide range of carpet and rug jobs — from everyday residential steam cleans to difficult cases like 40-year-old pure wool carpets, mould-covered outdoor synthetic grass, and clinic-grade commercial carpet. Reviews specifically mention successful stain removal on red wine, kids' room staining, and heavily soiled move-in carpets that other cleaners had already attempted. He also cleans indoor rugs, outdoor carpet, and stair carpets. If your job is particularly difficult, the review history suggests that's actually where Roger tends to perform best.
Does iCare Cleaning Services offer oven cleaning as well as carpet cleaning?+
Yes — oven cleaning is a service Roger offers alongside carpet and rug steam cleaning. A couple of reviews mention the oven cleaning specifically, with one landlord reportedly commenting that the oven looked brand new after 13 months of use. Roger has completed combined carpet and oven clean bookings, including for end-of-lease situations. It's worth confirming current availability and pricing directly, as oven cleaning appears less frequently in reviews than carpet work.
Is iCare Cleaning Services suitable for end-of-lease or bond cleans?+
Multiple reviewers explicitly mention using Roger for end-of-lease cleans and getting their full bond back with no questions from the real estate agent. He has coordinated team cleans for these larger jobs, covering both general cleaning and carpet steam cleaning in one visit. His flexibility — including Sunday bookings when movers cause delays — gets called out specifically in the context of lease handovers. If you're on a tight move-out timeline, reviews suggest Roger will work around scheduling complications.
How quickly can iCare Cleaning Services attend, and does Roger offer same-day bookings?+
At least one reviewer mentions being fitted into a same-day schedule, and several others note that Roger responds quickly to enquiries. He has also accepted Sunday bookings for customers with urgent needs. That said, availability will vary depending on his current workload, so it's worth calling or messaging directly if you need something fast. Reviews don't mention a standard lead time, so confirm when booking.
Are the cleaning chemicals used by iCare safe for children and pets?+
One reviewer specifically notes that iCare uses family- and pet-friendly chemicals, which they highlighted as a positive when recommending the service. This isn't mentioned across multiple reviews, so if it's important to your household, it's worth confirming the specific products Roger plans to use for your job. Reviews also mention that carpets typically dry within a couple of hours after steam cleaning, which reduces the time your pets or children need to stay off treated areas.