Air Conditioning Guys
Customers repeatedly name specific technicians like AJ, John and Vicky for explaining system operations during installation.
From 530 Google reviewsRecent reviews show some communication issues with appointment scheduling and follow-up calls taking weeks rather than days. The standout pattern is their willingness to complete challenging installations that other companies have walked away from, often working 10+ hour days to finish complex ducted systems properly.
Their work
What it's like working with them
Based on a sample of recent customer reviews (530 total)
“AJ answered and advised”
“took ALL the rubbish away”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Air Conditioning Guys
Led by owners Wadih and Luke, ACG handles everything from split system installations to complex under-floor ducted systems, with crews specializing in different installation types. Their technicians like AJ, John, and Vicky are repeatedly named for explaining system operations and positioning options to customers during installs. They focus heavily on residential work across Sydney, from unit replacements to whole-house ducted systems, with many customers noting their competitive pricing compared to larger companies. The business stands out for thorough cleanup after installations and willingness to tackle challenging jobs that other installers have deemed too difficult, often working full days to ensure complex ducted installations are completed properly.
Best for: complex ducted system installations, challenging jobs other installers won't attempt, competitive pricing on residential AC work, and customers who want technicians who explain system operations clearly.
Location
Often needed together
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Claim This Profile — Free →Common questions about Air Conditioning Guys
What areas does Air Conditioning Guys cover?+
Based in Roselands NSW, they service across Sydney with customers mentioning installations from inner Sydney units to larger homes requiring whole-house ducted systems. Reviews mention strata approval assistance for unit installations, suggesting they're familiar with Sydney's apartment building requirements. Several Canberra customers also mention ACG Canberra installations, indicating they may have expanded coverage areas.
Who are the main technicians customers mention?+
AJ, John, Vicky, Ajith, Joseph, and Daniel are frequently named by customers for professional installations and clear explanations of system operations. Owners Wadih and Luke handle quotes and complex job assessments, often visiting properties multiple times to ensure proper system sizing. Office staff like Rita handle follow-up calls to check on installation satisfaction.
How does their pricing compare to other Sydney AC companies?+
Multiple customers mention ACG's competitive pricing, with one noting they "charged me half of what another local company quoted" and another saying they offered "the best price we received from a few quotes." Several reviews specifically mention choosing them over larger companies due to better value, though they note they're "not the cheapest" but focus on quality work.
Do they handle complex or challenging installations?+
Reviews consistently mention ACG tackling installations other companies have deemed too difficult, including under-floor ducted systems and complex multi-zone setups. Customers note they'll work 10+ hour days to complete challenging jobs properly and don't rush installations that require problem-solving on site. They also handle necessary electrical work like switchboard upgrades through partnered electricians.