KYC Air Conditioning
Customers repeatedly name technicians Jason and Rhys for solving installation challenges other companies couldn't handle.
From 184 Google reviewsKristian handles quotes personally and reviewers frequently mention his willingness to solve installation challenges other companies declined, particularly in apartments and older homes. However, three customers reported significant delays and communication issues when units required warranty repairs, indicating potential gaps in after-sales service management.
Their work
What it's like working with them
Based on a sample of recent customer reviews (184 total)
“indoor area was left perfectly clean after the installation”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About KYC Air Conditioning
Owner-operator Kristian leads this Randwick-based team that specialises in complex air conditioning installations, particularly ducted systems in challenging spaces like older terrace houses and apartments. The crew includes skilled technicians Jason (known for outdoor unit expertise and cable runs without cladding) and Rhys (handling intricate electrical work and bathroom ventilation), with Victoria managing communications and follow-up service. Reviews consistently highlight their ability to solve installation problems other companies can't handle, including strata approvals for apartments and creative solutions for limited roof spaces. They focus heavily on post-installation cleanliness and offer comprehensive project management by arranging their own electricians rather than leaving that to customers.
Best for: complex ducted installations in older homes, apartment air conditioning with strata requirements, multi-zone systems requiring creative solutions, and customers wanting one contractor to manage both mechanical and electrical work.
Location
Often needed together
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Claim This Profile — Free →Common questions about KYC Air Conditioning
What areas does KYC Air Conditioning service?+
Based in Randwick, they service the Eastern Suburbs with customers mentioned in Wolli Creek, Coogee, and surrounding areas. Multiple apartment buildings have used their services, and they're familiar with local strata requirements. Reviews indicate they're willing to travel for complex installations that other companies won't attempt.
Does KYC handle the electrical work for air conditioning installations?+
Yes, Kristian arranges qualified electricians as part of the installation package, which reviewers note other companies wouldn't do. This means you deal with one point of contact rather than coordinating multiple trades. Their team includes Rhys who handles complex electrical components and challenging power cable runs.
What do customers say about KYC's pricing?+
Reviews consistently describe their pricing as competitive and fair, with several customers specifically mentioning they compared multiple quotes and chose KYC for value. Customers appreciate that quotes are detailed without hidden extras that some competitors include. Kristian personally handles quotes and takes time to explain options.
Can KYC handle difficult or complex installations?+
This appears to be their specialty, with multiple reviews praising solutions for installations other companies said were impossible. They've successfully installed ducted systems in older terrace houses, apartments with challenging roof access, and managed power cable runs without external cladding. Customers specifically mention choosing them after other companies declined the job.