Urbane Build
Both owners personally run every build — Jace through pre-construction, Luke on-site from slab to handover.
The owner-operator structure is a genuine differentiator here: Jace handles pre-construction (land, design, contracts) and Luke runs the active build site, meaning both people with their names on the business are personally involved rather than delegating to project managers once contracts are signed. One reviewer who had previously built with another well-regarded local builder said Urbane cleared that bar, which is a more meaningful endorsement than a first-time builder comparison. For anyone considering a custom home or major renovation in the Toowoomba region, it's worth asking upfront about current build capacity and expected timelines, since a business where the owners are this hands-on will naturally have limits on how many projects run concurrently.
Their work
What it's like working with them
Based on a sample of Google reviews (44 total)
“knowing both owners were personally across our build from day one”
What they help with
Based on what their customers hired them for
How they stack up
Context from 354 bathroom renovations in Toowoomba
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urbane Build
Urbane Build is a custom home building and renovation company run by two hands-on owners — Jace and Luke — who divide responsibilities in a way that directly benefits clients. Jace leads the pre-construction phase: land assessment, design consultation, quoting, and contracts, with multiple reviewers noting he helped clients find and evaluate land before a single contract was signed. Luke takes over on-site once the build commences, running day-to-day operations with a detail-focused approach that keeps trades coordinated and timelines moving. The business sits firmly in the custom and high-spec residential space — new builds, complete home renovations, and specific projects like ensuite and bathroom renovations, shed conversions, and off-grid farmhouses — rather than volume or tract building. Clients repeatedly flag that initial cost projections tracked closely to final figures, with variations costed fairly when changes were requested, which stands out in a market where budget blowouts are common. The trades and suppliers Urbane engages are part of the same quality story — reviewers consistently describe subbies who kept sites clean, worked to a high standard, and treated the job with care. They're best suited to homeowners building a custom or forever home who want direct access to the people whose names are on the business throughout the entire process.
Best for: custom new home builds where direct owner involvement matters, major renovations with complex design requirements, first-time builders who need guidance from land selection through to handover, and clients prioritising budget accuracy over lowest-price quoting.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Urbane Build
Who runs Urbane Build and what does each person handle?+
Urbane Build is owned and operated by Jace and Luke. Jace leads the pre-construction phase — initial consultations, land assessment, design input, quoting, and contracts — with reviewers noting he was available long before any contract was signed. Luke takes over once the build begins, managing the site day-to-day and coordinating trades. Multiple reviewers describe having direct access to both owners throughout the entire project, not just at the start.
What types of projects does Urbane Build take on?+
The bulk of their work is custom residential — new home builds, complete renovations, and specific projects like bathroom and ensuite renovations, heritage cottage rebuilds, shed conversions, and off-grid farmhouses. They sit in the custom and high-specification end of the market rather than volume building. Reviewers describe builds ranging from standard new homes to architecturally complex or challenging projects that other builders had previously struggled to commence.
How does Urbane Build handle quoting and budget accuracy?+
Budget accuracy is one of the most frequently mentioned themes across the 44 Google reviews. Multiple clients independently noted that final costs came in on or close to the original quote, with variations — when clients requested changes during the build — described as being costed fairly and without surprises. Reviewers also mention that the quote, contract, and allowances were easy to understand from the outset. If you have a fixed budget, it's worth discussing contingency allowances for variations at the quoting stage.
Does Urbane Build service areas outside Toowoomba?+
The business is based in Toowoomba City and the majority of reviewed projects are in the Toowoomba region, including Blue Mountain Heights and East Toowoomba. One reviewer noted they moved from Brisbane to Toowoomba and Urbane supported them through the land search and build process. Reviews don't specify a defined service radius, so it's worth confirming directly whether they take on projects outside the immediate Toowoomba area.
What do customers say about Urbane Build's tradespeople and subcontractors?+
Several reviewers specifically commented on the quality and conduct of the trades Urbane engages — describing subcontractors as skilled, professional, neat, and respectful of the site. One reviewer noted that the joiners, floor suppliers, and electrician recommended by Urbane were all positive to deal with. The consistency of trade quality across multiple independent reviews suggests Urbane maintains a regular network of subbies rather than using whoever is available.