Excel Power
Michael personally returned to fix cyclone-damaged panels seven years after install — at no charge.
From the 50 reviews we analysed, Michael's personal involvement in complex or sensitive jobs (late-night emergency callouts, returning to a site years later to fix cyclone damage) appears more than once, which is uncommon at company scale. A handful of reviewers — three in our sample — describe quote requests that went unanswered, so if you're chasing a smaller or one-off job, it's worth following up by phone rather than relying on the online form. For solar, battery storage, off-grid systems, or multi-trade jobs combining electrical and air conditioning, the depth of technical knowledge and post-install support described in reviews makes them worth contacting directly.
Their work
What it's like working with them
Based on a sample of Google reviews (81 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 383 electricians in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Excel Power
Excel Power operates across residential and commercial electrical work in Toowoomba, with a particularly deep specialisation in solar — including grid-tied systems, off-grid builds, home battery storage, Enphase micro-inverter setups, and EV charger installation. Michael leads the business and has been known to personally attend sites, troubleshoot post-cyclone queries on weekends, and re-install panels at no charge after storm damage seven years post-install — the kind of after-sales behaviour that's rare in the solar trade. On the tools, Jacob is frequently praised for methodical fault-finding and thorough communication on electrical jobs, Tim leads the air conditioning and outdoor electrical crew, and Emily handles solar servicing and panel cleaning with consistent punctuality. In the office, Jenna and Graham field quotes, answer technical questions, and coordinate scheduling — reviewers single both out for making the admin side of complex multi-trade jobs feel straightforward. Beyond solar, the team takes on full rewires, switchboard work, ducted and split-system air conditioning, hot water system replacements, pendant lighting, and general fault-finding, making them a genuine one-stop electrical contractor for homeowners rather than a solar-only outfit.
Best for: full solar and home battery system installations using Enphase or Victron equipment, off-grid solar builds requiring long-term after-sales support, multi-trade projects combining electrical, air conditioning, and solar, and homeowners who want a local operator with a decade of established roots in Toowoomba.
Location
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Claim This Profile — Free →Common questions about Excel Power
Does Excel Power handle the full solar-to-battery process, or just panel installation?+
Based on multiple reviews, Excel Power manages the complete process — system design, panel installation, battery storage integration, inverter setup (commonly Enphase), and app configuration. Several reviewers specifically mention help with energy provider rate negotiations and storm-mode setup via the Enphase app after install. Customers have also returned years later to expand existing systems with additional batteries or EV chargers, with Excel handling the upgrade from start to finish. If you want someone to manage the whole journey rather than just drop panels on the roof, reviewers consistently describe that experience here.
What areas does Excel Power service beyond Toowoomba?+
Reviews mention jobs in Ravensbourne, Stanthorpe, and references to regional Queensland generally, suggesting the team travels beyond Toowoomba city for the right job — particularly off-grid and larger solar installations. For metropolitan Toowoomba jobs, same-day or next-day availability is mentioned in several reviews. If you're outside the immediate area, it's worth calling directly to confirm travel coverage, as the platform data only confirms the Toowoomba City base.
Are there specific electricians at Excel Power known for particular types of work?+
Reviews name several team members with distinct roles: Jacob is repeatedly mentioned for general electrical work, fault diagnosis, and communication on residential jobs; Tim leads the air conditioning and outdoor electrical crew; Emily handles solar servicing and panel cleaning; Michael (who appears to be the principal) takes on complex solar consultations, after-hours emergencies, and post-install support. In the office, Jenna and Graham are praised for managing quotes and customer communication on larger multi-trade projects.
How does Excel Power handle after-sales support on solar systems?+
Post-install support is one of the most consistent themes across the 50 reviews we reviewed — customers mention phone support on weekends, responses to cyclone-related queries sent on Saturdays, and at least one case where Michael personally returned to a site seven years after install to fix cyclone-related panel issues at no charge. Off-grid system owners also note that the team remains reachable for ongoing monitoring and troubleshooting. If long-term support matters to you, this is a genuine differentiator worth asking about when you get your quote.
What's the best way to get a quote from Excel Power?+
A small number of reviewers — three in our sample — mention that online quote requests went unanswered, particularly for smaller jobs. The reviews don't make clear whether this is a volume issue or a form-specific problem, but the pattern is enough to suggest following up by phone if you don't hear back within a few days. The office staff (Jenna and Graham are both mentioned by name) receive consistent praise for responsiveness when contact is made directly, so a call is likely your most reliable first step.