Lowe's Glass & Aluminium
Rod personally attends every quote — and has a habit of catching frame problems other glaziers miss.
Two reviewers, however, reported scheduling problems: a no-show without notification on quote day, and a separate complaint about unresponsiveness when help was needed post-installation. That's a meaningful proportion of a very small sample, so it's worth confirming appointment reminders and after-job support expectations before committing. For straightforward security screen installs or one-off glass repairs, the majority of customers describe a prompt, competent experience — just get the booking details confirmed in writing.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“Rod showed me how the old door frames were past it”
“all of our windows replaced with crimsafe mesh and they look great”
“quick and professional communication”
“waited around all afternoon and tried calling multiple times”
What they help with
Based on what their customers hired them for
How they stack up
Context from 350 glass & glaziers in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lowe's Glass & Aluminium
Rod Lowe leads this small Wilsonton-based glazing outfit, and his name comes up in nearly every review — he's the one who shows up to quote, spots problems the customer hadn't considered (like worn-out door frames hiding behind a security screen request), and follows through with hands-on installation work. The team handles a notably broad range of glass and aluminium jobs: Crimsafe mesh window replacements, sliding door security upgrades, caravan windows, shower screens, storm-damaged glass panes, and second-storey window repairs that other Toowoomba companies apparently turned away. That willingness to take on awkward or overlooked jobs — the second-floor window, the caravan repair — seems to be a genuine point of difference in this market. Janine and Tania are also mentioned by name for their role in communication and coordination, suggesting the office side runs alongside Rod's field work. The crew is praised for working quickly and leaving job sites clean, which matters for occupied homes. They're best suited to residential owners wanting security upgrades, one-off glass repairs, or jobs with a complication that a larger company might not bother quoting.
Best for: residential security screen and Crimsafe upgrades, sliding door frame replacements where structural issues might be lurking, and one-off glass repairs that larger Toowoomba glaziers have declined to quote.
Location
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Claim This Profile — Free →Common questions about Lowe's Glass & Aluminium
What types of jobs does Lowe's Glass & Aluminium typically handle?+
Reviews mention a wide range of residential work: Crimsafe mesh window replacements, sliding door security screen upgrades, aluminium door frame replacements, storm-damaged glass repair, shower door installations, and caravan window replacements. Several customers note they accepted jobs that other Toowoomba glaziers turned down, including a second-storey window repair. Their focus appears to be residential rather than commercial work, with a particular strength in security screen and glazing upgrades.
Does Rod personally handle quotes and installations?+
Based on customer reviews, yes — Rod is consistently mentioned as the person who attends quotes and carries out installations. At least one customer noted that Rod was the only contractor who came out personally to quote (compared to competitors), and he used that visit to identify problems with door frames the customer hadn't noticed. Janine and Tania are mentioned separately for handling communication and coordination from the office side.
What do customers say about pricing at Lowe's Glass & Aluminium?+
One reviewer specifically calls out Rod's work as 'very well priced,' and another notes the wait time for their job 'was worth it,' suggesting they perceive good value even when lead times apply. There's no negative pricing feedback across the 10 reviews available. That said, with such a small sample it's hard to draw firm conclusions — worth requesting an itemised quote and comparing against one other local glazier before committing.
How reliable are they with appointments and follow-up contact?+
This is worth asking about directly before booking. Two of the 10 reviews on record describe scheduling problems — one customer waited all afternoon for a no-show quote with no callback, and another had difficulty reaching the team for after-installation help. The majority of reviews describe smooth, prompt communication, with Tania and Janine specifically praised for responsiveness. To be safe, confirm your appointment the day before and get a mobile number for the job day.
Do they cover areas outside Wilsonton and the immediate Toowoomba region?+
Reviews don't mention travel to specific surrounding areas, so it's not possible to confirm their service radius from available data. Given the small team and owner-operator setup, coverage is likely centred around Toowoomba and nearby suburbs. It's best to call and confirm whether they'll travel to your specific location before requesting a quote.