Hanlon Plumbing and Gas
Mitch has driven from Toowoomba to Brisbane for clients — and customers keep calling him back for months on end.
The standout detail is his willingness to travel: he's documented driving to Brisbane and attending a remote property ahead of a cyclone, which matters if you own property at a distance or need someone who won't knock back a job because it's inconvenient. With 17 reviews to go on — a modest but complete picture — there are no negative patterns worth flagging; every review is positive and the specific feedback (pricing, punctuality, communication, cleanliness) is consistent enough to be reliable. If you're considering him for ongoing maintenance or a situation where you can't be present, it's worth asking upfront whether your location and timing work for his current schedule.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 339 plumbers in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hanlon Plumbing and Gas
Mitchell Hanlon runs this sole-operator plumbing and gas business out of South Toowoomba, handling everything from blocked drains and leaking pipes through to gas fixture replacements and water pressure reduction valve installations. What separates Mitch from the average local tradie is his willingness to go well beyond the Toowoomba area — reviews document him travelling to Brisbane to fix a leaking in-wall pipe and replace an outdoor gas fitting, and rushing out to patch a roof ahead of a cyclone for owners who couldn't get to their property in time. Customers most often describe him as someone who explains the work before he starts, leaves no mess behind, and charges fairly — one reviewer specifically contrasted his pricing against what they called 'local rip-off merchants' in Brisbane. He appears to work primarily with residential clients, including remote property owners who need a trusted local contact they can call without being on-site themselves. Reviews suggest he's particularly well-suited to ongoing maintenance relationships — a number of reviewers mention using him repeatedly over six to twelve months, and his communication around scheduling and material changes gets called out specifically as a strength. For homeowners who want a plumber who takes on the full job and keeps them informed without being chased, Mitch fits that profile well.
Best for: residential plumbing maintenance with a regular local contact, urgent jobs requiring prompt response, remote property owners needing a trustworthy on-site representative, and combined plumbing and gas work on the one callout.
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Claim This Profile — Free →Common questions about Hanlon Plumbing and Gas
What areas does Hanlon Plumbing and Gas cover?+
Based in South Toowoomba, Mitch primarily serves the Toowoomba region but reviews confirm he has travelled as far as Brisbane for existing clients. One customer describes him making the trip from Toowoomba to Brisbane to fix a leaking in-wall pipe and replace an outdoor gas fixture. Another review documents him attending a property 1.5 hours from Toowoomba at short notice ahead of a cyclone. If you're outside Toowoomba, it's worth contacting him directly to confirm whether your location works — he doesn't appear to advertise a fixed service radius.
What do customers say about Mitch's pricing?+
Pricing feedback across the 17 reviews is consistently positive, with several customers describing his rates as fair and one review specifically noting 'very very reasonable pricing compared to many local rip-off merchants' after receiving service in Brisbane. Another customer described receiving 'the cheapest bill ever from a plumber' after an emergency roof patch job. No reviews mention surprise charges or disputes over quotes. As always, it's worth getting a written quote before work starts.
Does Hanlon Plumbing and Gas handle gas work as well as plumbing?+
Yes — gas fitting is part of the business alongside standard plumbing. Reviews mention outdoor gas fixture replacement and the business name specifically includes 'and Gas', which in Queensland requires a separate gas work licence in addition to a plumbing licence. If you need gas appliance installation, line work, or fixture replacement, this is worth confirming directly with Mitch along with the specific scope of your job.
Is Mitch available for one-off jobs, or does he prefer ongoing clients?+
Reviews show he handles both — several customers mention calling him for a single urgent job like a clogged pipe or leaking fixture, and he resolved those quickly without any suggestion of preferring regular clients. That said, a notable portion of reviews come from customers who have used him repeatedly over months, suggesting he works well in an ongoing maintenance role too. If you have a one-off urgent issue, the reviews suggest he's responsive and doesn't turn away new enquiries.
How does Mitch communicate around scheduling and job updates?+
Communication is one of the most consistently praised aspects across the 17 reviews — customers specifically call out his responsiveness, punctuality, and willingness to explain work before starting. One review highlights how smoothly he handled a last-minute materials issue, reorganising logistics 'with ease'. Multiple long-term customers mention never being let down on communication over months of working together. If clear updates and easy scheduling matter to you, this appears to be a genuine strength rather than a marketing claim.