K&R Plumbing Supplies
Staff members diagnosed and fixed a leaking toilet filler valve in-store — on the spot, in minutes.
Long-term trade customers (some noting 20+ year relationships) point to reliable stock depth and on-time delivery as the reason they keep coming back. Two reviews in the sample describe a frustrating gap between what was promised at the counter and what was actually ordered or communicated afterwards — so if you're placing a special order for parts not held in stock, ask for written confirmation of what was placed and a firm callback date before you leave.
Their work
What it's like working with them
Based on a sample of Google reviews (59 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 339 plumbers in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About K&R Plumbing Supplies
K&R Plumbing Supplies operates as both a trade counter and a consumer showroom, which means homeowners tackling a bathroom renovation and licensed plumbers sourcing emergency fittings are equally at home here. Named staff members each bring a distinct focus: Brad handles on-the-spot diagnostics and hot water system supply (including same-hour delivery of complete units with all valves), Brittni specialises in sourcing specific models like Rheem hot water controllers and is happy to post products interstate, and Mackenzie and Zoe are called out for tenacious problem-solving when supplier reps or warranty chains stall. Maddy and Maddi (showroom) are repeatedly credited for guiding full bathroom renovation product selections — tapware, vanities, mirrors, and accessories — from brands including Greens and Fienza. The business sits at Stradbrooke St in Toowoomba and has been trading for roughly 26 years, with long-term trade customers noting 20+ year relationships built on reliable stock depth and on-time delivery across southeast Queensland. For DIYers, the team is willing to walk in-store customers through repairs like filler valve replacements on the spot, not just sell parts.
Best for: homeowners planning a full bathroom renovation and needing product selection guidance, tradespeople sourcing plumbing fittings with same-day availability, and customers needing fast local delivery of hot water systems across the Toowoomba region.
Location
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Claim This Profile — Free →Common questions about K&R Plumbing Supplies
Does K&R Plumbing Supplies serve homeowners or just licensed plumbers?+
Both. The showroom is set up for homeowners planning bathroom renovations — staff like Maddy help select tapware, vanities, mirrors, and accessories from brands like Greens and Fienza. The trade counter runs alongside it, serving licensed plumbers who need fittings quickly. Reviews mention walk-in customers getting help with DIY repairs like toilet filler valves on the spot, so you don't need to be a tradie to get proper service.
Can K&R deliver products, and how far do they go?+
Yes — delivery is a noted strength. One customer received a full hot water system with all valves within an hour of ordering, and another had bathroom renovation products delivered to Oakey (about 40km from Toowoomba) within two hours. Brittni has also posted products interstate to Melbourne for a customer who couldn't visit in person, so it's worth asking if you're outside the local area.
Who should I ask for when I visit?+
It depends what you need. Brad is the name to ask for if you have a hot water system question or need a part diagnosed quickly at the counter. Brittni is the go-to for sourcing specific products or models, including hot water controllers. For a full bathroom renovation, Maddy or Mackenzie are repeatedly named in reviews for guiding product selection from start to finish. Zoe is also mentioned alongside Mackenzie for resolving tricky warranty or supplier issues.
What should I do if I'm ordering a part that's not in stock?+
Two customers in the reviews described special orders that weren't placed or where they weren't called back when the parts arrived. That's a minority of the overall feedback, but it's worth protecting yourself: ask the staff member to confirm in writing (even a quick email or text) exactly what was ordered and when you should expect a callback. That way you're not left chasing it up yourself weeks later.
Does K&R cover areas outside Toowoomba?+
The main location is on Stradbrooke St in Toowoomba. One reviewer noted a Warwick outlet appeared closed when they visited, so it's worth calling ahead if you're planning to travel to a branch other than Toowoomba. For customers outside the region, the team has shipped products interstate, so phone or email to discuss your options before making the trip.