S.I.C Airconditioning & Refrigeration
Ian and Jake handle the install and the wall repairs — customers say you won't need to call anyone else.
At least one customer has used S.I.C across five years and three separate installs, which carries more weight than a single positive review. Practically speaking, if you're replacing old box units or dealing with a sudden multi-room failure, this looks like a crew worth calling — confirm their service area and ask whether patching is included in your quote so there are no surprises.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“Ian came out and diagnosed the fault the same day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 351 air conditionings in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About S.I.C Airconditioning & Refrigeration
Ian leads the installs and diagnostics at S.I.C, with at least one other technician — Jake — handling jobs alongside a offsider when the workload demands it. The team's niche is domestic air conditioning: replacing dead box units with Daikin split systems, diagnosing failed units on the same day they're called, and repairing faults including secondary issues uncovered mid-job. What separates them from a standard install crew is the finish work — multiple customers specifically praise the patching and painting of wall holes left by removed box units, something many AC companies leave to a separate tradesperson. Customers consistently mention that Ian and the crew explain what's wrong in plain language, show up when they say they will, and leave the job site clean. They appear well-suited to homeowners dealing with urgent failures across multiple rooms, landlords managing rental properties, and anyone replacing ageing box systems with modern split systems.
Best for: replacing old box units with split systems including wall repair finish work, same-day diagnosis of sudden multi-room AC failures, and rental property air conditioning installs where a clean and efficient job matters.
Location
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Claim This Profile — Free →Common questions about S.I.C Airconditioning & Refrigeration
Does S.I.C Airconditioning handle the wall repairs after removing old box units?+
Yes — and it's one of the things customers mention most. Multiple reviews call out the patching and painting of wall holes left by removed box units as part of the job, not an afterthought. One customer described the finish as 'amazing.' That said, confirm whether wall repair is included in your specific quote before work begins, as scope can vary by job.
Can S.I.C respond quickly for urgent air conditioning failures?+
Reviews suggest same-day response is something Ian prioritises when it's possible. At least one customer had Ian out on the same day to diagnose a fault, with parts ordered and installed shortly after. Another was squeezed in between other jobs once their part arrived. This looks like a crew willing to move quickly for urgent situations, though availability will depend on their current workload.
What brands does S.I.C install?+
Daikin split systems are specifically mentioned in reviews, with at least one customer having all their old box units replaced with Daikin systems. Reviews don't name other brands, so if you have a preference or are asking about a specific brand, confirm directly with Ian when you call for a quote.
Does S.I.C work on rental properties?+
Yes — at least one review is from a landlord who had a split system fitted in a rental. The reviewer noted Jake and his offsider worked efficiently and left nothing for the owner to clean up afterward, which matters when tenants are in the property. This appears to be within their normal scope of residential work.
What areas does S.I.C Airconditioning service?+
The business is based in Mount St John, QLD, which sits within the Townsville region. Reviews don't specify exact service boundaries, so if you're outside the immediate Townsville area, it's worth calling ahead to confirm whether they cover your location before booking.