Catobuilt
Award-winning Queenslander renovator with a hands-on owner who takes calls any hour of the day.
The flip side, also appearing in 2 of the 4 reviews, is a communication gap after initial engagement: one reviewer paid for a quote and received no follow-up once they asked to revise scope, and the broader review average across all 6 reviews sits at 3.8 stars rather than the 4.5+ range you'd want for a high-value renovation spend. Given the small number of reviews available, it's worth asking Andrew directly how he handles post-quote revisions and what his current project pipeline looks like before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
“I was billed for exactly what was quoted”
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 bathroom renovations in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Catobuilt
Andrew Cato leads this Queensland-based renovation and construction outfit, operating as a trust entity out of West End with close to two decades of project history behind him. Where he stands out is at the upper end of residential renovation — one completed project in South Townsville won two awards at the 2022 North Queensland Master Builders Awards, including the President's Award and the Home Renovation/Remodelling Project category for work valued between $650,000 and $1 million. Andrew personally manages projects from initial site inspection through design and build, and reviews describe him as consistently accessible — willing to take calls at any hour to work through even minor concerns. His team draws on an extended network of designers, interior decorators, carpenters, and sub-contractors rather than an in-house-only crew, which suits complex, multi-trade Queenslander renovations but may be less suited to quick, contained jobs. For smaller work like cavity sliding door installations, reviews note he quotes in person, communicates actively during the build, and bills exactly what was quoted with no hidden charges — a specific detail worth flagging for homeowners who've been burned by scope creep before.
Best for: complex Queenslander renovations requiring multi-trade coordination, high-value residential extensions where hands-on project management matters, and smaller renovation tasks where transparent billing is a priority.
Location
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Claim This Profile — Free →Common questions about Catobuilt
What size projects does Catobuilt typically take on?+
Based on available reviews, Catobuilt has handled both large-scale projects — including a Queenslander renovation and extension valued between $650,000 and $1 million — and smaller jobs like cavity sliding door installations. Andrew Cato personally manages projects across this range, though the award-winning work suggests a particular capability at the complex, high-value end. If you have a mid-range budget, it's worth discussing upfront whether your project is a good fit for their current workload.
Does Andrew Cato manage projects personally, or hand them off to a team?+
Multiple reviewers specifically mention Andrew being present on-site during builds and personally handling everything from initial site inspection through to completion. One reviewer noted he was 'often on site with his team to work through any issues.' He also draws on a wider network of designers, interior decorators, carpenters, and sub-contractors for complex projects, rather than relying solely on in-house staff.
What do customers say about Catobuilt's pricing and quoting process?+
One reviewer confirmed that the final bill matched the original quote exactly, with no hidden charges — a positive signal for budget-conscious homeowners. However, another reviewer paid around $500 for a formal quote and received no follow-up after asking how to scale down the project, which they found frustrating. It's worth clarifying upfront what happens if you need to revise scope after receiving a quote.
Has Catobuilt won any industry awards?+
Yes — a reviewer confirmed that a South Townsville Queenslander renovation completed by Andrew Cato's team won two awards at the 2022 North Queensland Master Builders Awards: the President's Award, and the Home Renovation/Remodelling Project category for projects valued between $650,000 and $1 million. This is a credible third-party signal of quality at the upper end of residential renovation work.
How easy is it to reach Andrew Cato during a project?+
Reviewers who hired Catobuilt for completed work describe Andrew as highly accessible — one noted it was 'never an issue to call him anytime of day' to discuss even minor concerns. However, the communication experience before or after the quoting stage appears less consistent, with at least one reviewer describing no response after requesting project revisions. Accessibility seems strongest once you're an active client.