Townsend Constructions NQ
Ricky personally manages trade sequencing and quality control — multiple clients highlight daily updates as a standout feature.
The standout detail from the reviews is how consistently clients describe Ricky as personally invested in delivery: keeping people informed day-to-day, curating a trusted subcontractor network, and not cutting corners on finish. One unanswered contact attempt appears in the sample, which is a single data point and not a pattern, but worth noting if responsiveness is a priority for you — it's worth confirming response times when you make first contact. For a bathroom renovation specifically, ask whether they're set up to handle your job size, because most of the work described in reviews is large-scale; they may be excellent at full bathroom rebuilds but less focused on smaller scope jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“even vacuumed the carpet were they had walked over at the end of the day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 bathroom renovations in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Townsend Constructions NQ
Ricky and Melissa Townsend lead this North Queensland construction outfit, with Ricky appearing in nearly every review as the on-site decision-maker who personally manages trade sequencing and quality control — he's described as someone who will reject subcontractor work that doesn't meet his standard rather than let it slide. The business operates across a wider scope than the 'bathroom renovation' category suggests: reviews reference complete home extensions, flood rebuilds, deck construction, commercial gym fitouts, and whole-house renovations that include bathrooms, laundry, living areas, and structural work like restumping. For bathroom jobs specifically, reviewers describe full demolitions back to wall studs, not cosmetic refreshes, which signals they're set up for complex gut-and-rebuild work rather than surface-level updates. The team is noted for keeping homeowners informed of daily trade schedules and project milestones — a detail mentioned across multiple reviews — which is particularly relevant for people who need to remain in the home during construction. Simon and Bailey are named by one reviewer as standout crew members, though the reviews don't specify their individual roles beyond general praise. Based on the work described, they appear best suited to homeowners planning significant renovations or rebuilds rather than small single-trade jobs.
Best for: full bathroom gut-and-rebuild projects in Townsville homes, large multi-room home renovations or extensions, and flood or storm damage rebuilds requiring coordinated trade management.
Location
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Claim This Profile — Free →Common questions about Townsend Constructions NQ
What kind of bathroom work does Townsend Constructions NQ typically take on?+
Based on customer reviews, they handle complete bathroom demolitions and rebuilds rather than cosmetic updates — one reviewer specifically described them stripping everything back to the wall studs before rebuilding. This suggests they're well set up for full bathroom renovations involving new plumbing, tiling, and fittings, but may be less focused on smaller jobs like replacing a vanity or retiling only. If your job is a full gut-and-rebuild, they appear to be a strong match. For smaller scope work, it's worth confirming directly whether they take on those jobs.
Who will I be dealing with at Townsend Constructions NQ?+
Ricky Townsend appears to be the primary point of contact and is mentioned by name in nearly every review — he handles quoting, on-site management, and trade coordination. Melissa is also named in several reviews as part of the communication and client management side of the business. Crew members Simon and Bailey are specifically praised in one review for their work on a major whole-home renovation. The business appears to operate with Ricky closely involved in day-to-day delivery rather than delegating management to others.
Does Townsend Constructions NQ only do bathrooms, or do they handle larger renovation projects?+
The breadth of work described in reviews goes well beyond bathrooms — clients mention home extensions with extra bedrooms, full living area redesigns, deck construction, laundry renovations, restumping, and even a commercial gym fitout in Townsville. Several reviews describe renovations that transformed entire homes over multiple months. If you're planning a staged renovation or a larger project that includes a bathroom as one component, they appear experienced in managing that complexity. Their category listing says 'bathroom renovation' but their actual track record is broader.
How does Ricky keep homeowners informed during a build?+
Multiple reviewers specifically highlight daily communication as a standout feature — one client described being told each day which trades would be on site and what would happen, which they found especially reassuring during a flood rebuild. Another reviewer managing a live-in renovation with young children noted the team was accommodating and easy to work around. This level of project transparency appears to be a deliberate part of how Ricky runs jobs, not just a one-off. If you're staying in the home during renovation, this is worth raising in your initial conversation to confirm it applies to your job size.
What areas does Townsend Constructions NQ service?+
The business is based in Hyde Park, QLD, which is a suburb of Townsville. Reviews reference completed projects in Mundingburra and Townsville City, suggesting they primarily operate within the Townsville metro area. Reviews don't mention travel to regional or remote locations, so if you're outside greater Townsville, it's worth confirming whether they'll travel to your site and whether any travel costs apply.