Urban Pro Builders
Drihan personally sees jobs through from quote to completion — and customers say the budget held.
Customers specifically call out that work was finished within the quoted budget and timeframe, not just that the result looked good, suggesting the business manages scope reasonably rather than upselling mid-project. The sample is small enough that a confident statistical picture isn't possible, so it's worth asking for recent references from comparable bathroom jobs before committing to a full renovation budget.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 304 bathroom renovations in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urban Pro Builders
Drihan leads Urban Pro Builders hands-on from quote to completion — reviewers name him specifically for arriving on time, turning around quotes within a week, and staying personally involved through the full build rather than handing off to subcontractors. The work spans full bathroom renovations including tiling, cabinetry, fixtures, and custom finishes, with multiple customers noting the final product hit a genuinely luxurious standard rather than a builder-grade result. Beyond bathrooms, the business also takes on decking and custom jobs, so homeowners with broader renovation scope aren't locked into a single-trade conversation. What stands out across the reviews is a pattern of delivering within the agreed timeframe and quoted budget — a detail one customer called out explicitly, which is rarer in renovation work than it should be. As a GST-registered company operating out of the Townsville region for around 11 years, they bring contractor-level accountability to jobs that smaller sole traders might approach more informally. They suit homeowners who want a principal builder they can actually reach, who will see the job through personally rather than managing from a distance.
Best for: full bathroom renovations requiring high-quality tiling and cabinetry, homeowners who need a principal builder personally on-site rather than a managed crew, and renovation projects where budget and timeline certainty matter.
Location
Often needed together
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Claim This Profile — Free →Common questions about Urban Pro Builders
What areas does Urban Pro Builders service?+
Reviews reference Townsville and the surrounding region, and the business is listed from Alligator Creek, QLD. Multiple customers describe completed projects in the Townsville area. If you're outside the immediate Townsville metro, it's worth confirming coverage with Drihan directly before requesting a quote.
How long does it take to get a quote from Urban Pro Builders?+
At least one reviewer notes Drihan came out for an on-site survey and delivered a written quote by email within a week. He's also described as arriving on time for the initial consultation. That's a faster quote turnaround than many renovation contractors in the region, though timelines can vary depending on job complexity and how busy the business is.
Does Urban Pro Builders stick to the original quote and timeline?+
One reviewer specifically called out that work was finished within the agreed timeframe and the quoted amount — which is a notable detail in renovation work where scope creep is common. A second reviewer echoed the reliability theme. The sample of reviews is small, so it's still worth asking for a fixed-price contract and clarifying what triggers variation costs before work starts.
Is Urban Pro Builders only for bathroom renovations, or do they take on other work?+
Primarily bathroom renovations based on reviews, but one reviewer also mentions renovations, decking, and custom jobs in the same recommendation. The business is registered as a general contractor, so they have broader capability beyond bathrooms. If you have a combined project — say, a bathroom renovation alongside decking — it's worth raising the full scope with Drihan at the consultation stage.
Who will actually be running my job if I hire Urban Pro Builders?+
Based on the reviews available, Drihan appears to be the owner and principal builder who stays personally involved from the initial quote through to project completion. Multiple reviewers name him directly in connection with the finished result rather than describing a crew they never met. That said, the business does work with a team, so it's worth asking at consultation how the job will be staffed day-to-day.