All Plumbing NQ
Barry and Matt's team has customers calling back job after job — and sometimes even talks them through fixing it themselves.
Barry and Matt are both named specifically, and the praise is consistent around punctuality, honest assessments, and communication that doesn't leave homeowners in the dark. With roughly 12 years of operation and GST registration in place, this is a properly structured business, but the thin review history means you should ask directly about scheduling availability and confirm lead times before committing — particularly for time-sensitive work.
What it's like working with them
Based on a sample of Google reviews (9 total)
“Have used them several times and each job finished to perfection”
“reasonable price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 353 plumbers in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About All Plumbing NQ
Barry leads the team at All Plumbing NQ, with Matt also named by customers for his straightforward, honest approach to diagnosing jobs — a combination that suggests a crew with genuine depth rather than a one-person operation. What stands out across the reviews is a willingness to actually help people, not just book them in: one customer described being walked through a toilet repair over the phone with follow-up call-backs and photos so they could handle it themselves — a level of generosity that's genuinely uncommon in the trades. The team draws consistent praise for showing up on time and communicating clearly, which puts them in good shape for homeowners who've been burned by no-shows before. They appear to handle residential plumbing work across Townsville and surrounds, covering everything from toilet repairs and general maintenance through to jobs finished to a standard that keeps customers returning. Their pricing has been described as competitive and reasonable, which combined with their GST registration and roughly 12 years of operation gives a picture of a properly structured business rather than a sole trader working weekends. This is a business that seems to suit homeowners who want a reliable, no-nonsense plumber they can call back for the next job — rather than a large commercial operator or a specialist in high-end fitouts.
Best for: repeat-use residential plumbing maintenance, homeowners who want honest job assessments without upselling, and Townsville locals looking for a reliable team they can call back for future work.
Location
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Claim This Profile — Free →Common questions about All Plumbing NQ
What areas does All Plumbing NQ service?+
The business is based in Aitkenvale and reviewers mention jobs across Townsville broadly. One reviewer specifically calls them the 'best service in Townsville,' suggesting they cover the wider metro area. If you're outside central Townsville or in a more remote part of North Queensland, it's worth calling ahead to confirm they cover your location before booking.
Who will actually turn up to do my job — the owner or a subcontractor?+
Reviews name Barry and Matt as the faces of the business, with both praised directly by customers. Barry appears to lead the team, while Matt is singled out for being professional, prompt, and honest. It looks like a small, consistent crew rather than a revolving door of subcontractors, but it's worth asking when you book whether Barry or Matt will be attending your job specifically.
What do customers say about pricing at All Plumbing NQ?+
Two reviewers independently mention pricing without being asked — one calls it 'reasonable' and another describes it as 'competitively priced.' That's a decent signal given customers rarely volunteer pricing praise unless they expected worse. No reviews mention unexpected charges or disputes, though with only 9 reviews in total, it's always worth getting a quote upfront for larger jobs.
Will they help me understand what's wrong, or just fix it and leave?+
One reviewer specifically praised the team for walking them through a toilet repair over the phone with follow-up call-backs and photos — allowing the customer to fix it themselves rather than booking a job. That level of transparency appears to carry through to on-site work too, with Matt noted for being 'knowledgeable and most importantly honest.' If you want a plumber who explains what they're doing and why, this team seems to fit that style.
Are they reliable for urgent or time-sensitive plumbing work?+
Punctuality and reliability are the most frequently praised qualities in the reviews — multiple customers use words like 'prompt,' 'punctual,' and 'reliable' without any prompting. That said, one reviewer out of nine described being stood up without a call, so it's worth confirming your booking the day before for urgent jobs. For non-emergency work, the repeat-customer pattern suggests scheduling and follow-through are generally solid.