Ausnorth Plumbing & Drainage Pty Ltd
Damon's team handles plumbing, gas, and roofing in a single build engagement — rare for a plumbing contractor.
That said, across the 5 reviews analysed, the standout signal is Damon's personal involvement across a range of trades on new builds, which multiple customers specifically call out as a reason they'd recommend him. Confirm directly with Ausnorth what their current build pipeline looks like, whether they're taking on smaller repair jobs alongside construction work, and whether Damon himself will be on-site or delegating to the broader team.
Their work
What it's like working with them
Based on a sample of Google reviews (7 total)
“back to having hot showers again extremely quickly”
“Always on time and getting the job done efficiently”
What they help with
Based on what their customers hired them for
How they stack up
Context from 353 plumbers in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ausnorth Plumbing & Drainage Pty Ltd
Damon leads Ausnorth with a notably broad trade scope — reviews mention the team handling plumbing, roofing, and gas work across the same build, which is uncommon for a plumbing-focused outfit and worth knowing if you're coordinating multiple trades on a new home. That multi-trade capability makes them particularly well-suited to new residential construction, where juggling separate contractors for rough-in plumbing, gas fitting, and roofing can stretch timelines and budgets. Customers who've worked with Damon on builds specifically call out his team's punctuality and their ability to keep a project moving efficiently — useful when you're on a builder's schedule. For repair and emergency work, the pattern is similar: one reviewer went from no hot water back to hot showers 'extremely quickly,' suggesting they don't drag their feet on urgent callouts. As a GST-registered company, they're set up for both residential customers and builders needing proper invoicing. With about five years in operation out of Idalia, the team appears to be well-regarded locally, though the review pool is still small enough that you'd want to ask them directly about their current workload and availability.
Best for: new residential builds requiring plumbing, gas, and roofing under one contractor, urgent hot water repairs needing a fast turnaround, and homeowners in the Townsville area wanting a hands-on owner-led team.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ausnorth Plumbing & Drainage Pty Ltd
What types of jobs does Ausnorth Plumbing & Drainage typically take on?+
Based on customer reviews, Ausnorth handles both new residential builds and repair work. Damon's team has been praised specifically for managing plumbing, gas fitting, and roofing across the same build project — an unusual combination that suits homeowners and builders wanting fewer contractors on site. They also handle urgent repair callouts, with at least one customer mentioning a fast turnaround on a hot water failure.
What do customers say about Ausnorth's pricing?+
The reviews that mention pricing describe it positively — one customer specifically called out 'great price' alongside prompt service, and another described the team as 'affordable.' That said, only 7 reviews exist in total, so this isn't a large pricing data set. It's worth getting a written quote before committing, particularly for larger build projects.
Who runs Ausnorth, and will I be dealing with them directly?+
Damon is named by multiple reviewers as the person leading the team, and customers on build projects specifically mention working with him throughout the process. Whether he personally attends smaller repair jobs or sends other team members isn't clear from the reviews — worth confirming when you make first contact, especially if you want continuity across a longer project.
Does Ausnorth do emergency plumbing work?+
At least one reviewer describes being without hot water and getting it resolved 'extremely quickly,' which suggests they do respond to urgent work rather than scheduling weeks out. Reviews don't mention after-hours or weekend availability specifically, so if you need an emergency callout outside business hours, confirm this directly with them before you're in that situation.
What areas does Ausnorth Plumbing & Drainage service?+
Ausnorth is based in Idalia, QLD, which places them in Townsville's eastern suburbs. Reviews don't specify how far they travel for jobs, and the platform doesn't list a defined service radius. If you're outside the immediate Townsville area, check with them directly about travel fees or availability.