TMP Civil Services Pty Ltd
Tom's crew have tracked down plumbing faults that stumped other companies — persistence is a recurring theme across reviews.
The sample size is small, so treat this as early signal rather than a settled verdict; 11 total reviews across roughly three years isn't a deep track record to draw from. When reaching out, it's worth confirming the type of job upfront — their civil and general contracting scope suggests they handle larger or more complex work, so ask whether your specific job fits their current focus.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“didn't stop till they located what was happening”
“Quick response and repairs carried out in an urgent situation”
“Tom and his crew very professional and there service the best”
“I use them for our investment properties”
What they help with
Based on what their customers hired them for
How they stack up
Context from 353 plumbers in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About TMP Civil Services Pty Ltd
Tom leads this crew on both plumbing and civil works — a combination that's less common than it sounds and means they're equipped for jobs that cross the line between drainage, earthworks, and conventional plumbing. The Google category listing includes roofing contractor and general contractor alongside plumber, so their scope extends well beyond tap washers and hot water systems. Reviewers specifically praise the team's persistence in locating hard-to-find plumbing faults — one customer noted other companies had repeatedly misdiagnosed their problem before TMP tracked it down. Tom and the crew appear to handle urgent callouts well, with multiple customers mentioning fast response times and same-day repairs in pressing situations. They're a practical fit for landlords managing investment properties, with at least one reviewer explicitly using them across multiple rental properties — the kind of client who values reliability over finding a new tradie each time. Based in Aitkenvale, they're well-positioned to service the broader Townsville region.
Best for: urgent plumbing faults that are hard to locate, landlords wanting a reliable tradie across multiple investment properties, and jobs that cross into civil drainage or roofing scope.
Location
Often needed together
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Claim This Profile — Free →Common questions about TMP Civil Services Pty Ltd
Does TMP Civil Services handle emergency plumbing callouts?+
Yes — multiple reviewers specifically mention fast response times and same-day repairs in urgent situations. One reviewer praised them for responding quickly to an urgent repair and described the team as polite and helpful under pressure. If you have an active leak or urgent fault, it's worth calling directly to confirm availability rather than booking online. Their track record in reviews suggests this is a genuine strength rather than a marketing claim.
What areas does TMP Civil Services cover from Aitkenvale?+
The business is based in Aitkenvale, which puts them centrally within the Townsville metropolitan area. Reviews don't specify exact service boundaries, so if you're outside greater Townsville — say, in Charters Towers or the Burdekin — it's worth confirming coverage when you call. Their civil contracting scope suggests they may take on regional or site-based work beyond standard suburban jobs.
Are they suited to landlords managing investment properties?+
At least one reviewer explicitly uses TMP across multiple investment properties and notes consistently good results each time. The team's fast response and ability to locate faults that others have missed would be practical advantages for a landlord who needs reliable tradespeople without hands-on oversight. If you manage several rentals, it may be worth asking whether they offer any kind of priority or ongoing arrangement.
Do they do more than standard plumbing — like civil or drainage work?+
Yes — the business name includes 'Civil Services' and their Google categories list general contractor and roofing contractor alongside plumber. This suggests they're equipped for work beyond standard residential plumbing, potentially including civil drainage, earthworks-adjacent projects, and roof plumbing. Reviews don't go into detail on the civil side of the business, so if you have a larger or more complex scope, it's worth talking through the specifics directly with Tom.
What do customers say about TMP Civil Services' pricing?+
One reviewer mentions 'good prices' but reviews don't include detailed pricing comparisons or dollar figures. There's no pattern in the reviews suggesting they're unusually expensive or unusually cheap — the feedback focuses more on responsiveness and quality than cost. For a quote, especially on larger jobs like septic installations, reviews suggest it's worth following up proactively if you don't hear back promptly.