ADA Prime Security
Customers return after a decade — Amedeo is named personally for tailoring systems around each household's situation.
Amedeo is named directly across several reviews for personalised advice and genuine care, particularly in situations involving post-break-in installs and monitoring setups for elderly relatives. The small review pool makes it hard to draw firm conclusions about consistency across different job types, so it's worth asking specifically whether they've handled a setup similar to yours — and confirming their current availability for new bookings in Kirwan and surrounds.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 336 security & cctvs in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ADA Prime Security
Amedeo leads ADA Prime Security and is the name customers mention directly when praising the personalised advice and hands-on installation work — he's the face of the operation rather than a faceless crew. Running as a sole trader for roughly 26 years, the business handles both residential and commercial security, with reviews covering everything from home CCTV camera systems and IP NVR upgrades to business alarm installations and aged-care remote monitoring setups for elderly residents living alone. What sets this outfit apart from box-shifters is the long-term relationship model: one customer has used them for over a decade across two separate properties, and another returned after nine years for a system upgrade — that kind of repeat engagement doesn't happen unless the after-sales support is real. Amedeo has demonstrated a niche capability in designing remote-access alarm systems that alert family members and neighbours, which proved meaningful for a reviewer whose elderly mother lives alone in a high-incident area. Pricing is quoted as a fixed fee upfront rather than an open-ended hourly rate, which removes the bill-shock risk that often comes with trades work. The business suits first-time security buyers who want guidance, households with previous break-ins, and families trying to remotely monitor a vulnerable relative.
Best for: first-time security system buyers wanting guided advice, households responding to a recent break-in, and families setting up remote monitoring for an elderly relative living alone.
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Claim This Profile — Free →Common questions about ADA Prime Security
What types of security systems does ADA Prime Security install?+
Reviews mention a broad range of installations including 4-camera CCTV setups, wireless IP NVR systems, indoor and outdoor alarm systems, business security systems, and remote monitoring configurations for elderly residents. Amedeo also advises on system upgrades as technology changes, so if you have an older setup you want modernised, that appears to be a common reason customers come back. The business covers both residential and commercial jobs. Confirm the specific equipment brands they work with when you get a quote.
Does ADA Prime Security provide fixed-price quotes?+
At least one reviewer explicitly noted that their quote was a fixed fee, which meant they knew the total cost before committing — a meaningful point of difference from tradies who bill hourly. Reviews don't mention any billing disputes or surprise costs, which is consistent with a fixed-fee model. That said, with only 15 reviews to go on, it's worth confirming this upfront when you call, particularly for more complex commercial or multi-camera installs.
Can ADA Prime Security set up remote monitoring so I can watch over a family member from a distance?+
Yes — one reviewer specifically had Amedeo set up a system that alerts them and their adult children when their elderly mother enters or leaves home, and triggers notifications if her duress alarm is activated. The reviewer lives near Brisbane while their mother is in Townsville, so the system was designed for distance monitoring. This appears to be a genuine capability rather than a generic feature, given the detailed description in the review. If this is your situation, it's worth describing it exactly when you call so Amedeo can tailor the configuration.
What areas does ADA Prime Security cover?+
The business is based in Kirwan, QLD, which is a suburb of Townsville. Reviews don't mention specific travel limits or additional callout fees for areas outside Kirwan, so it's worth confirming whether they service your suburb — particularly if you're in outer Townsville or regional areas nearby. Given this is a sole trader operation, availability may be more limited than a larger firm, so checking their current booking lead times is also sensible.
Is ADA Prime Security a good choice if I've never had a security system before?+
Several reviews point to this specifically — one customer described not knowing where to start and praised the guidance they received, while another had been putting off installation due to lack of confidence and found the process straightforward once ADA was involved. Amedeo is mentioned for taking time to explain equipment options and recommend what suits the property rather than upselling unnecessarily. First-time buyers and people who find security technology unfamiliar appear to be a core part of their customer base, based on the review patterns available.