Poolside & Just Spas Wodonga
Sophie gets named in reviews for making spa buying feel straightforward and well explained.
What customers most often mention is friendly, helpful service, weekly water testing, and a broad showroom spanning pools, spas, saunas, and chemicals. Sophie gets called out by name for explaining spa products to a buyer who rated the experience a five. The caution is consistency: the same recent window produced both five-star praise and one-star complaints about installation and water chemistry advice. This is a split review record, not a steady one. If you're shopping for a spa or need routine water testing, the positives point here. If it's a full pool install or a persistent water problem, put the key promises in writing first and confirm who is handling your job.
Their work
What it's like working with them
Based on a sample of Google reviews (18 total)
“The lady was very friendly and super helpful”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Poolside & Just Spas Wodonga
Sophie is the name to ask for when you're buying a spa. First-time pool owners get patient explanations about chemicals and equipment. The showroom carries pools, spas, saunas, and the full supply shelf. Weekly water testing brings regulars back, and the staff make it feel like no question is too small. That said, the recent review history swings from five stars to one star, so your experience may hinge on who serves you on the day. For purchase advice and water testing, reviews suggest Sophie knows the products well. If you need drum lids opened or a tricky water problem solved, ask before you leave the counter.
Best for: buying a new spa with knowledgeable guidance from Sophie, weekly pool water testing with friendly service, and first-time pool owners who want jargon-free chemical advice.
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Claim This Profile — Free →Common questions about Poolside & Just Spas Wodonga
Who should I ask for when buying a spa?+
Reviews mention Sophie specifically for spa purchases. One customer said her product knowledge and customer service were fantastic. If you're after a spa, Sophie is the name to request.
Do they help first-time pool owners?+
Yes. A first-time pool owner said the staff explained everything simply and gave great advice. Weekly water testing is a regular habit for several customers, and the team is happy to talk through chemical needs.
Do they offer finance?+
Yes. One review mentions finance is available, alongside the range of pools, spas, saunas, chemicals, and accessories. It's worth confirming current terms directly at the store.
Is installation part of what they do?+
The business is best known for the showroom side: pools, spas, saunas, chemicals, and accessories. Installation does appear in their reviews, but the feedback on it is mixed and limited. Confirm the scope and timeline in writing before committing.
Can I bring in a water sample for testing?+
Several reviews mention weekly water testing, and the staff are praised for being helpful with samples and advice. Ring ahead to confirm they can fit you in on the day you plan to visit.