Airpro Plumbing and Air Conditioning
Koby, Lucas, Carlo, and Benny keep turning up in reviews for clean installs done fast.
The main thing that stands out is a consistent crew doing full system swaps in tight timeframes, often within a week of quoting. Names like Koby, Lucas, Carlo, and Benny appear across separate installs, so the quality isn't resting on one superstar. Quote-stage advice gets repeated praise, especially from Corie, Jake, and Dean for walking through options without pushing a sale. One bad review describes a rushed heater diagnosis that another tech fixed for far less, but that's a single voice in a large pool of happy ones. If you're getting a repair diagnosis, just ask them to show the test results before you approve a big spend.
Their work
What it's like working with them
Based on a sample of Google reviews (469 total)
“no pressure whatsoever”
“cleaned up everything beautifully afterwards”
“installed in less than a week”
“assisted me with the government rebate process”
“clear and upfront with no surprises”
What they help with
Based on what their customers hired them for
How they stack up
Context from 592 air conditionings in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Airpro Plumbing and Air Conditioning
The reviews read like a roster of regular names doing repeat installs, which points to a stable crew rather than a revolving door. Corie, Jake, and Dean handle quotes, and each gets praised for explaining options without pressure. Koby, Lucas, Carlo, Benny, and Zayden show up again and again for installs, often praised for cleaning up properly. Ducted gas replacement and split system installs are their bread and butter, including ripping out old evaporative and gas gear. Reviews also mention jobs other companies wouldn't touch, like disconnecting an outdoor unit for balcony works. The crew size lets them offer fast turnarounds, sometimes from Saturday call to Monday install. One ducted job got done in a day, old system hauled away the following morning. Homeowners with tricky roofs or smart home setups should ask for Corie at the quote stage.
Best for: full ducted system replacements in homes around Bacchus Marsh, split system installs with smart home integration, and urgent heater takeouts before a Ballarat winter really bites.
Location
Often needed together
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Claim This Profile — Free →Common questions about Airpro Plumbing and Air Conditioning
How quickly can Airpro get a ducted system replaced?+
A few reviews mention next-day or same-week installs. One customer called on a Saturday and had a new ducted heater installed by Monday. Another job went from quote to finished in five days.
Does Airpro handle government rebates?+
Yes. Multiple reviews mention Airpro helping with the rebate process, and one customer said they worked through a product change to make sure it could be claimed. Ask Corie or Jake which systems qualify.
Who should I ask for at quote stage?+
Reviews point to Corie, Jake, and Dean as the quote-stage contacts. Corie gets specific praise for smarter setups and problem solving, while Jake is often noted for clear, simple explanations.
Do they only do installs or also repairs and servicing?+
Repairs and servicing come up too. They've fixed leaking split systems, replaced parts on older ducted heaters, and carried out standard servicing. Lucas and Joshy both appear in servicing reviews.
Are they expensive compared to other local companies?+
A few reviewers say they aren't the cheapest, but the price felt reasonable for the quality and speed. One customer said they didn't bother getting other quotes after seeing the site visit effort.