Ballarat Appliance Warehouse
Same-morning delivery and install for dead fridges, with Grant and Rob sorting the technical advice.
The thing that stands out is the speed and smoothness of delivery and install, with mid-morning orders arriving the same afternoon and old machines taken away. Names are consistent across reviews, so you can actually ask for Grant when you need help with low-power dryers or fridge quirks, or for Rob when you want straight pricing advice. Multiple customers mention the team being honest about delays and stock availability, and the delivery guys setting up machines and checking they run before they leave. If you need a washing machine or fridge sorted in a hurry, this is a practical local option. For sale or display stock, confirm the condition of the unit before delivery, but mostly the reviews say you will get looked after.
Their work
What it's like working with them
Based on a sample of Google reviews (127 total)
“had the fridge delivered by 9.20am same day”
“the information about what to buy and what not to buy”
“Grant was very knowledgeable and helpful”
“Thanks so much Rob and Mick”
“they were honest about time frame”
What they help with
Based on what their customers hired them for
How they stack up
Context from 592 air conditionings in Ballarat
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ballarat Appliance Warehouse
This is a local whitegoods and appliance shop where you can buy a fridge at 8.30am and have it in your kitchen by 9.20am the same day, with the old one hauled away. Rob, Grant, Mick and Nathan come up by name in reviews, with Rob handling pricing and product advice, Grant sorting ice maker quirks and low-power dryers, and Mick running careful deliveries. The team works fast with same-day delivery and install, and several customers mention getting a rundown on how to use the new machine rather than a box dumped at the door. They also take away old appliances and packaging as part of the service, sometimes at no extra charge and sometimes for a small recycling fee. The business focuses on residential appliance replacements rather than repairs, but Grant has saved customers a service call with simple troubleshooting over the phone. Stock on the floor is stock you can actually take home, unlike the local big retailers that customers say had display units but no inventory. It's a family-run, old-time service setup with direct access to the people who actually deliver and set up your machine.
Best for: same-day fridge or washing machine replacement when yours dies overnight, rural homeowners needing low-power appliance advice, and locals who want personal service from named staff rather than big-box turnover.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ballarat Appliance Warehouse
Do they install appliances and take away the old ones?+
Yes, installation and old appliance removal come up repeatedly in reviews. The delivery team connects the new machine, checks it runs properly, and hauls away the old unit and packaging. Some reviews mention no extra charge, while one mentions a $50 recycling fee for an old washing machine, so confirm that at purchase time.
Can they deliver the same day?+
Often yes. Multiple reviewers ordered and had the appliance delivered within hours. One customer contacted them at 8.30am and had a fridge in place by 9.20am, and another ordered a washing machine at 11.30am and had it installed by 2.30pm.
Who should I ask for with specific appliance questions?+
Grant is the name that comes up for technical knowledge, like sorting a blocked ice maker or finding a dryer that suits low-power rural properties. Rob handles product advice and pricing, and Mick gets praise for careful delivery and setup.
Is the pricing competitive with larger retailers?+
Customers say the prices are very reasonable and often better than the big stores, especially with promos that deduct more from display pricing. Several reviewers say they went in with no intention to buy and left with a machine because the price was right.
Are they a repair business or a sales business?+
They are primarily a sales business with delivery and setup. That said, Grant has talked customers through simple troubleshooting over the phone for a fridge issue that turned out to be a blocked ice chute, saving a service call. For complex repairs under warranty, they replaced a faulty fridge rather than making a customer wait.