Bendigo Pool Shop
Staff members like Andrew, Erin and Paige get praised for taking time with new pool owners.
A few names keep appearing, Andrew for install and equipment help, Paige for maintenance and chemical dosing, Erin for that old-school welcome at the counter. The shop runs water tests fast and gives you written dosage advice, which is handy when you're new to pools. A couple of customers mention getting a text the day before a maintenance visit and notes on the invoice afterwards. That level of communication is worth knowing about if you like to be kept in the loop. If you're after a once-off bit of gear, ask for Andrew. If it's a regular service schedule, Paige seems to be the one on the tools.
Their work
What it's like working with them
Based on a sample of Google reviews (16 total)
“Andrew took my call and was super helpful”
What they help with
Based on what their customers hired them for
How they stack up
Context from 12 pool maintenances in Bendigo
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Bendigo Pool Shop
Andrew and Erin run the counter here, Paige handles pool maintenance visits, and the advice is the thing people keep talking about. New pool owners walking in cold get walked through everything from Dolphin cleaner repairs to chemical dosing. They text you the day before a site visit and write notes on the invoice about what was done. The shop does quick water testing on the spot, and Paige gives written dosage info so you don't forget it in the car. They stock a good range of products, so it's a one-stop place for chemicals and gear. One couple installing a pool last minute got lights sourced from a future install so they could have them right away. That old-school helpfulness is the pattern across the board.
Best for: first-time pool owners who need patient advice, regular water testing and chemical supply, and homeowners wanting straightforward pool maintenance with clear communication.
Location
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Claim This Profile — Free →Common questions about Bendigo Pool Shop
Does Bendigo Pool Shop do on-site maintenance?+
Yes, they run a pool maintenance service where the team visits your place. Reviews mention Paige handles these visits and sends a text the day before to confirm. After each visit they add notes to your invoice so you know exactly what was done.
Can they help if I know nothing about pools?+
That's exactly the situation a few reviewers were in, and they all say the staff walked them through everything. One couple bought a home with a pool and spa, went in with a broken Dolphin cleaner, and got clear advice plus a working solution. Bring a water sample in and they'll test it on the spot.
Who should I ask for if I need help choosing chemicals?+
Paige comes up for chemical dosing advice and writes out the exact dosages for you. If it's more of an equipment question, like pool lights or cleaners, Andrew is the person customers mention as taking their calls and helping out.
Do they sell parts and equipment in store?+
Yes, the shop has a showroom with a good range of products, from chemicals to pool lights and automatic cleaners. One customer got hold of pool lights at short notice because Andrew sourced them from an upcoming install, so it's worth asking if you're pressed for time.