Martin Burns Bedroom Furnishings
Free in-home assembly, WA-made stock, and named staff praised by repeat customers across five years.
Dillo, Lisa, Marcus, Sean, and Barry are all mentioned by name with specific praise — which is a useful signal that the quality of in-store advice is consistent rather than dependent on who happens to be working. The store's focus on WA-made, direct-from-manufacturer stock is cited by several reviewers as the reason prices beat the large chains, and the NDIS approval and lift chair range make it worth a call if you have mobility or aged-care needs in the household.
Their work
What it's like working with them
Based on a sample of Google reviews (109 total)
“friendly, patient, understanding and knew exactly what we were after”
“arranging FREE same day delivery on a Saturday”
“been going there for years great service great people great prices”
What they help with
Based on what their customers hired them for
How they stack up
Context from 20 furniture assembly & tv mountings in Bunbury
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Martin Burns Bedroom Furnishings
Martin Burns Bedroom Furnishings is a family-owned and operated store specialising in beds, mattresses, bedroom furniture, and lift chairs — with a strong emphasis on WA-manufactured products sourced directly from local suppliers, which reviewers credit for competitive pricing versus the large chains. The team members named most often across reviews each bring something distinct: Dillo is repeatedly praised for patient, phone-friendly consultations that help customers choose the right mattress remotely; Lisa (Martin's daughter) earns mentions for deep product knowledge and genuine warmth; Marcus is credited with walking couples through mattress suitability without pressure; Barry and Sean round out a team that customers consistently describe as knowledgeable without being pushy. Delivery and in-home assembly are included at no extra cost — and multiple reviewers note the crew calls ahead, arrives on time, sets everything up, hauls the packaging away, and will tackle upper floors. The business also carries NDIS-approved products and lift chairs, giving it a niche reach into mobility and aged-care needs that most bedroom retailers don't cover. Martin Burns himself is still present on the floor and mentioned by name in reviews, which is unusual for a retailer of five years that has grown to over 100 reviews. Customers coming from outside the immediate area — including Collie — report that free delivery extends regionally, making this a practical option for South West WA households beyond South Bunbury.
Best for: South West WA households wanting WA-made beds and mattresses with free in-home setup, buyers who prefer low-pressure consultative service from knowledgeable staff, and customers with mobility or NDIS-funded furniture needs.
Location
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Claim This Profile — Free →Common questions about Martin Burns Bedroom Furnishings
Does Martin Burns Bedroom Furnishings offer free delivery, and how far does it extend?+
Yes — free delivery is a consistent feature across many customer reviews and includes in-home assembly and removal of all packaging. Reviewers from Collie confirm that delivery extends regionally beyond South Bunbury, suggesting the free delivery area covers a meaningful stretch of South West WA. One reviewer also reports Sean arranging free same-day delivery on a Saturday. It's worth calling ahead to confirm whether your specific location falls within the delivery zone.
Which staff members should I ask for, and what are they known for?+
Several team members are mentioned by name with specific praise: Dillo is credited by multiple reviewers for patient, phone-based consultations and helping customers choose the right bed remotely; Lisa (Martin's daughter) is praised for product knowledge and genuine customer care; Marcus is mentioned for guiding couples through mattress selection without pressure; Sean and Barry are both noted for attentive, knowledgeable service. Martin himself is still regularly present on the floor. Any of these staff appear to be reliable points of contact, but if you prefer a phone consultation before visiting, Dillo seems to be a good starting point.
Are the products WA-made, and does that affect pricing?+
The store emphasises locally manufactured stock sourced directly from WA suppliers — reviewers describe this as a core part of the business's identity. Several customers specifically note they compared prices at larger national retailers before returning to Martin Burns and finding better value. One reviewer mentions saving close to 50% versus alternatives, while others note the store often runs sales. The direct-supplier model appears to be the main reason pricing beats the chains on comparable products.
Does the store supply NDIS products or cater to mobility needs?+
Yes — one customer review explicitly mentions NDIS approval and lift chairs as part of the product range. This makes the store a practical option for households with aged-care or disability-related furniture needs. If you're purchasing under an NDIS plan, it's worth calling ahead to confirm current stock and any documentation they can provide for plan management purposes. The lift chair range appears to be in-store and available to try before purchase.
What's the experience like for first-time visitors who haven't bought a bed in a while?+
Multiple reviewers describe arriving unsure of what they needed and leaving with a clear choice they felt confident about — the staff are consistently described as knowledgeable but not pushy, which is a pattern mentioned across both in-store visits and phone enquiries. Marcus and Dillo are the most frequently cited for this consultative approach. Reviewers also note the store carries a wide range of mattresses to try in person, and the team takes time to understand sleep needs, physical requirements, and budget before making recommendations.