Noyes Glass and Aluminium
Mark is named by customers for explaining every detail — and the crew gets straight to work on arrival.
Mark is the standout name in recent reviews, specifically praised for explaining products thoroughly and caring about the finished result, not just the job completion tick. Two reviews in the sample flag a quoting process that stalled without follow-up, so if you're in the planning stage, it's worth calling directly rather than relying solely on an emailed enquiry to confirm timelines. With only 27 total Google reviews for a business trading over two decades, the sample size is modest — enough to identify real patterns but not enough to be definitive about consistency across all job types.
Their work
What it's like working with them
Based on a sample of Google reviews (27 total)
“emergency call out when our shop front window was smashed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 378 glass & glaziers in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Noyes Glass and Aluminium
A Bundaberg institution with roughly 26 years in the trade, Noyes Glass and Aluminium covers the full residential glazing spectrum — from emergency shop-front boarding after a smash-and-grab, to supply-and-install of security doors and screens, sliding door roller replacements, decorative glass panels, louvre windows, and custom-cut glass for niche jobs like fish tank lids. Mark is the installer reviewers single out by name: customers credit him specifically for walking through how products work before and after fitting, taking time to make sure nothing is left unclear. The broader installation crew is repeatedly described as arriving and getting straight to work without wasting time, and the office team — including a couple of staff members praised for navigating tricky situations with calm and competence — field email and phone enquiries promptly. Showroom staff have drawn praise for steering customers toward the right product rather than the most expensive one, which makes the business a reasonable starting point for homeowners who aren't sure what glazing solution they actually need. The business handles both emergency callouts (including holiday-period responses) and planned residential renovations, so it suits homeowners who need a glazier on short notice as much as those planning a window replacement or security screen upgrade across multiple rooms.
Best for: residential security door and screen installations across multiple rooms, emergency same-day glass repairs, sliding door servicing and roller replacement, and homeowners who want a local glazier with showroom expertise to help choose the right product.
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Claim This Profile — Free →Common questions about Noyes Glass and Aluminium
Does Noyes Glass and Aluminium do emergency callouts?+
Yes — at least one reviewer confirmed a same-day emergency callout after a shop front window was smashed by a vandal over a holiday break, with the response described as fast and efficient. This suggests the business can mobilise outside of standard business hours for urgent glazing situations. If you have an emergency, calling directly rather than emailing will give you the fastest response. It's worth confirming availability and any after-hours fees when you call.
What do customers say about pricing at Noyes Glass?+
Pricing feedback in the reviews is broadly positive — multiple customers use phrases like 'reasonable price,' 'great prices,' and 'fair prices.' One reviewer noted the business is 'not cheap, but great value for the excellent quality and service,' which suggests pricing sits at or above mid-market but is backed by workmanship customers feel justifies the cost. No reviewers flagged pricing as a dealbreaker for completed work, though one complaint about overcharging relates to a specific disputed incident involving accidental damage.
Who are the key staff at Noyes Glass and what are they known for?+
Mark is the team member most specifically praised in recent reviews — customers credit him with being highly knowledgeable about the products he installs, taking time to explain how everything works, and genuinely caring about the finished result. The broader installation crew is repeatedly described as punctual and efficient, getting straight to work on arrival. The showroom and office team have also drawn positive mentions for helpful advice and prompt email and phone responses, though two reviewers had a poor experience with quote follow-through.
What types of jobs does Noyes Glass typically handle?+
Reviews cover a wide range of residential glazing work: security door and screen installation (including multi-room projects), window replacement, sliding door roller servicing, decorative glass screens, louvre windows, custom glass cutting, and shop-front emergency repairs. The business appears equally comfortable with small one-off jobs — like cutting a piece of circular glass for a fish tank — and larger whole-home security screen and window projects. Both supply-only and full supply-and-install options are mentioned by customers.
How reliable is the quoting process at Noyes Glass?+
Most customers report prompt communication, with email responses and quote turnarounds described positively in the majority of reviews. However, two reviewers in our sample specifically mention requesting a quote and waiting weeks without receiving one, even after follow-up calls. If you're comparing quotes for a project, it's worth calling directly to request a timeline for your quote rather than relying on an email enquiry alone. This appears to be an intermittent issue rather than the norm, but it's worth being proactive.