NQ Video Surveillance
Abi personally consults, installs, and stays available for footage retrieval and upgrades years after the job.
That continuity shows up in repeat commercial relationships: a bakery owner mentions upgrading a system installed years earlier and calling Abi when they needed to pull footage for police, while a gym and worksite operator both flag that post-install responsiveness was part of the value. The 23-review total is a modest pool for a business with 13 years of operation, so take the sample as directional rather than exhaustive — but every review provided is five stars with no negative patterns surfacing at any meaningful frequency. If you're a commercial operator needing compliance-auditable coverage or a homeowner who wants a mains-powered perimeter system rather than a consumer kit, reviews suggest this team is worth a direct conversation about your specific setup.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 357 security & cctvs in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About NQ Video Surveillance
Abi (Abinesh) leads NQ Video Surveillance and is the name that appears in almost every review — personally handling consultations, installs, software repairs, and post-install support like walking clients through downloading footage for police. The business covers both residential and commercial properties, with a clear lean toward hardwired, mains-powered CCTV systems rather than battery-dependent alternatives — one reviewer explicitly contrasts NQ's setup favourably against consumer brands like EUFY. Abi's team has fitted out 24/7 gym access facilities, bakeries, worksites requiring compliance audit coverage (including SciQual annual audits), and homes where perimeter alarm-linked cameras trigger before intruders even enter the property. What stands out in the reviews is the consultative approach: clients describe discussing their specific concerns first, then getting a system built around those needs — not a one-size-fits-all kit. The business also handles ongoing work for existing clients, including system upgrades years after the original install and discreet handling of sensitive recordings, which matters for commercial operators managing private footage. Based in Bungalow, NQ Video Surveillance appears to primarily serve the Cairns region and is registered as a GST-paying company with around 13 years of operating history.
Best for: homeowners wanting mains-powered perimeter security after a break-in, commercial operators needing compliance-auditable CCTV coverage, and businesses looking for a provider who handles post-install support and footage retrieval long after the original install.
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Claim This Profile — Free →Common questions about NQ Video Surveillance
What areas does NQ Video Surveillance service?+
The business is based in Bungalow, QLD, and reviews reference jobs across the Cairns region, including residential properties and commercial sites in the area. Reviews don't specify exact suburb boundaries, so if you're outside central Cairns it's worth confirming your location when you call. Abi appears to handle consultations directly, so a quick conversation should clarify coverage quickly.
Does NQ Video Surveillance work on commercial properties, not just homes?+
Yes — a significant share of the reviews come from commercial operators. Documented installs include a bakery, a 24/7 gym with access control, and a worksite that required camera coverage to pass a SciQual annual compliance audit. Abi's team is also noted for discreet handling of sensitive commercial footage, which matters for businesses managing private recordings.
What type of camera systems does NQ Video Surveillance install — wired or wireless?+
Reviews strongly suggest a preference for hardwired, mains-powered systems over battery-dependent consumer alternatives. One customer explicitly compared the result to a popular DIY brand (EUFY) and said the professionally installed hardwired system was significantly better for a similar cost. If you're looking to move away from a rechargeable camera setup, this appears to be a core part of what the business recommends and installs.
Does NQ Video Surveillance provide support after the initial install?+
Post-install support comes up repeatedly in reviews and appears to be a genuine part of the service model. A bakery owner mentions Abi walking them through downloading footage to hand to police on multiple occasions, and another client flagged that Abi was 'just a call away' for issues after their gym fitout. The same business also upgraded a system it had originally installed years earlier, suggesting an ongoing service relationship rather than a one-off transactional model.
How does Abi approach scoping a new security system?+
Multiple reviews describe Abi discussing the client's specific concerns and requirements before designing the system — rather than selling a standard package. One homeowner who'd experienced a break-in and car theft describes getting a perimeter alarm linked to cameras, configured so the alarm triggers when someone climbs the fence before they can enter the property. That level of tailoring to specific risk scenarios is mentioned by both residential and commercial clients.