Mayner & Cochran
Multiple customers name specific technicians they trust, particularly Matt for LG expertise and clear explanations.
From 153 Google reviewsSeveral customers mention being charged less than quoted when parts weren't needed, suggesting transparent pricing practices, though some reviews flag concerns about upfront cost clarity and phone staff attitude. The business handles warranty work for major brands but wait times for parts can stretch 1-2 weeks.
Their work
What it's like working with them
Based on a sample of recent customer reviews (153 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 66 appliance repairs in Canberra
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Mayner & Cochran
This established Fyshwick appliance repair shop operates as an authorised service centre for major brands including LG, Samsung, Bosch, and Westinghouse, handling warranty and out-of-warranty repairs across Canberra. The team includes several named technicians with distinct specialties: Matt is frequently praised for his expertise with LG machines and clear explanations, while Adam, Jeff, and Luke each have strong followings for their diagnostic skills and honest assessments. Reviews consistently highlight their technicians' willingness to explain problems thoroughly and avoid unnecessary repairs - one customer noted they were charged less than quoted when pre-ordered parts weren't actually needed. The business operates from both workshop and mobile service models, with many customers appreciating their ability to source hard-to-find parts for older appliances and their practice of not charging for return visits when related issues emerge immediately after initial repairs.
Best for: warranty repairs on major appliance brands, LG appliance specialists, and customers who value honest part assessments over unnecessary upselling.
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Claim This Profile — Free →Common questions about Mayner & Cochran
Which appliance brands does Mayner & Cochran service?+
They're authorised to handle warranty repairs for major brands including LG, Samsung, Bosch, Westinghouse, and Smeg. Multiple reviews mention Matt's particular expertise with LG machines, while other technicians work across various brands. They can also source parts for older appliances, with one customer successfully getting parts for a 45-year-old oven.
How quickly can Mayner & Cochran get to my repair?+
Based on customer reviews, initial diagnostic visits typically happen within a few days to a week of booking. However, if parts are needed, expect 1-2 weeks additional wait time for part ordering and a return visit. Some customers mention being able to get earlier appointments than originally scheduled.
What do customers say about Mayner & Cochran's pricing?+
Reviews show mixed experiences with pricing transparency. Several customers praise honest assessments, with examples of being charged less than quoted when parts weren't needed. However, some reviews mention concerns about upfront pricing clarity and call-out fees around $160-190. The business appears to honor 12-month warranties on parts and labor.
Who are the main technicians at Mayner & Cochran?+
Customers frequently mention Matt (particularly for LG appliances), Adam, Jeff, Luke, Dean, and Brandon by name in positive reviews. Each appears to have strong diagnostic skills, with Matt specifically noted for his knowledge of LG machines and clear explanations to customers.