Preowned Appliances
Owner regularly talks customers out of purchases, providing free parts and repair guidance instead of pushing sales.
From 119 Google reviewsMultiple customers specifically mention him recommending cheaper repair options over new appliance sales, which builds unusual trust in an industry known for upselling. The business maintains extensive spare parts inventory that other retailers don't stock, and offers genuine post-warranty support with free follow-up visits months after purchase.
Their work
What it's like working with them
Based on a sample of recent customer reviews (119 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Preowned Appliances
Matt and Maz run this appliance repair and sales operation with an unusual focus on parts supply and quick fixes over new appliance sales. Multiple customers mention Matt specifically recommending repairs instead of replacements, even providing free parts and drill bits to help customers fix their own machines. The business stocks an extensive range of spare parts for major brands like Samsung, Fisher Pykel, and Bosch, often having obscure components in stock when larger retailers don't. Their repair work covers both on-site service calls and workshop repairs, with several customers praising same-day emergency fridge repairs. The team handles everything from simple hose replacements to complex refrigeration issues, and they're particularly strong with customers who don't speak English as a first language, taking time to explain technical issues clearly.
Best for: emergency appliance repairs, sourcing hard-to-find spare parts, honest repair vs replacement advice, and same-day delivery of refurbished appliances.
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Claim This Profile — Free →Common questions about Preowned Appliances
Does Preowned Appliances stock spare parts for major appliance brands?+
Yes, they maintain extensive spare parts inventory for brands like Samsung, Fisher Pykel, Bosch, and Haier. Multiple customers mention finding obscure parts here when larger retailers couldn't help, often with same-day availability. Matt is frequently mentioned for quickly identifying and sourcing the exact components needed for repairs.
Will they try to sell me a new appliance if mine can be repaired?+
Based on customer reviews, the opposite is true - Matt is repeatedly praised for recommending repairs over new purchases, even when it costs him a sale. Several customers mention him providing free parts and guidance to fix their own machines rather than pushing them to buy replacements. This honest approach builds significant customer loyalty.
Do they offer same-day service for appliance emergencies?+
Yes, multiple customers mention same-day emergency repairs, particularly for refrigerators. One customer had their fridge repaired the same day it stopped working, and another bought and received delivery within 5 hours. They also offer same-day delivery and installation for appliance purchases when stock is available.
What warranty do they provide on refurbished appliances?+
They offer a 100-day warranty on refurbished appliances, and several customers mention receiving support even after warranty expiration. Reviews show they provide free follow-up visits months after purchase and will replace appliances if significant issues develop within the warranty period.