Queen Pools
Brian's willingness to tackle pool builds other Central Coast builders turned away sets Queen Pools apart.
For a project category where scope creep and budget blowouts are common concerns, the specific mention of the final price matching the quote is worth noting, even though it comes from a single review. The sample is genuinely small — five reviews across roughly seven months of activity — so there isn't enough data to speak to consistency across a range of builds; homeowners considering a large concrete pool job should ask Queen Pools for references from completed projects similar to their own yard conditions.
Their work
What it's like working with them
Based on a sample of Google reviews (5 total)
“Deb and the team worked with myself to resolve issues”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 pool builders in Central Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Queen Pools
Queen Pools specialises in concrete (cement) in-ground pool and spa construction on the Central Coast of NSW, including complex builds in awkward yards with easements or unusual shapes — the kind of jobs that several other local builders reportedly declined. Brian leads on-site builds and is specifically praised for investing significant time in pre-build consultations, working through multiple design iterations with clients until the result is exactly right; if you're particular about what you want, reviewers suggest asking for Brian by name. Deb handles administration, invoicing, and client communication, and is consistently called out for keeping customers informed and proactively updating them on next steps throughout the build. The broader crew — including Dave, Marty, and Luke — is described as professional and quality-focused, and the team appears to manage paving, retaining walls, and feature finishes like glass bead pool surfaces as part of their scope. Queen Pools works with heat pump integration and filtration systems including Naked System installations, covering not just the structural build but the associated mechanical fit-out. Their track record on pricing appears straightforward — at least one customer noted the final cost matched the original quote without surprises.
Best for: complex in-ground concrete pool builds on difficult or constrained sites, homeowners who want thorough pre-build design consultation with detailed back-and-forth, and pool-and-spa combination projects on the Central Coast.
Location
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Claim This Profile — Free →Common questions about Queen Pools
What types of pools does Queen Pools build?+
Queen Pools focuses on in-ground concrete (cement) pools and spas, including combination pool-and-spa builds. Reviews specifically mention glass bead surface finishes, paving, and retaining walls as part of their scope. They have also integrated heat pumps and Naked System filtration as part of completed builds. If you're considering a fibreglass or vinyl-lined pool, there's no evidence from current reviews that this is their focus — worth confirming directly.
Can Queen Pools handle difficult or unusual yard shapes?+
Based on reviews, yes — one customer specifically noted that Queen Pools took on a build in a yard with easements and an awkward shape after multiple other Central Coast builders declined the job. Brian handled that project, working through many design iterations to fit the pool and spa within the site constraints. If you have a challenging block, this appears to be a relevant strength, though the small review sample means it's worth discussing your specific conditions upfront.
Who are the key people at Queen Pools and what do they each handle?+
Brian is the primary on-site builder and design consultant — customers praise him for his willingness to spend significant time on pre-build planning and for communicating clearly throughout the construction process. Deb manages administration, invoicing, and client updates, and is consistently described as proactive and easy to deal with. Dave, Marty, and Luke are also mentioned by name in one review as part of a professional, quality-focused crew.
Does the final price at Queen Pools typically match the original quote?+
One reviewer specifically noted that the price quoted was what they ultimately paid, with no unexpected additions. That's a meaningful data point in a category where variations can be significant. However, with only five total reviews available, there isn't enough data to call this a consistent pattern — it's worth asking Queen Pools directly how they handle variations and what's covered in their contract.
How long does a Queen Pools concrete pool build take?+
At least one customer noted their concrete pool was completed quicker than expected, and another described a smooth build with no issues. Reviews don't provide specific timelines or durations, so it's difficult to give a reliable estimate. Build time will also vary considerably depending on site complexity, pool size, and finish selections — ask Brian for a project-specific timeline during your initial consultation.