O'Brien Plumbing & Relining Coffs Harbour
Evan and Hunter fixed drainage problems that multiple other plumbers couldn't solve.
The thing that stands out is how often this crew gets called after another plumber has already given up. Evan and Hunter sorted a drainage problem that several other businesses couldn't fix, and that matters when you're facing water backing up into a renovation. The same names appear again and again. Shannon for patient, respectful service with older customers, Zane and Bradey for emergency callouts, Nathan and Evan for diagnostics. That kind of consistency tells you the quality isn't riding on one good technician. Emergency response is a clear pattern too, with callouts within an hour and even a burst pipe fixed on New Year's Eve. For booking, ask for Stacey if you want things sorted quickly. The praise here is specific, name-heavy, and earned.
Their work
What it's like working with them
Based on a sample of Google reviews (137 total)
“fixed a drainage problem that many other plumbers”
“showed up at 8am the following day”
“Stacey was extremely professional to deal with”
“showed me the rusted, broken parts”
What they help with
Based on what their customers hired them for
How they stack up
Context from 670 air conditionings in Coffs Harbour
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About O'Brien Plumbing & Relining Coffs Harbour
The team here gets brought in for the jobs other plumbers have already had a crack at. Evan and Hunter fixed a drainage problem that several customers said no one else could solve. The crew is big enough that you hear the same names over and over, but each one tends to show up for a different kind of work. Shannon gets called out for polite, careful service, especially with older homeowners. Zane and Bradey are the ones you want when an emergency hits, like a landscaper going through your mains. Nathan and Evan handle the fiddlier stuff, like Billi systems in workplace kitchens and roof leak investigations. Stacey in the office keeps the whole thing moving, and multiple reviewers name her as the reason booking feels easy. You get the sense this is a local outfit that's been around long enough to build a real crew, not a rotating door of strangers. They handle everything from burst pipes on New Year's Eve to heritage-listed houses where the work needs a lighter touch. Schools and aquatic centres have used them for bigger projects too, so it's not all domestic jobs. If you're after a plumber who'll turn up, explain what's wrong, and leave the place clean, the reviews point pretty firmly this way.
Best for: urgent burst pipe and leak repairs, blocked drains other plumbers can't clear, and commercial or heritage property plumbing where careful communication matters.
Location
Often needed together
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Claim This Profile — Free →Common questions about O'Brien Plumbing & Relining Coffs Harbour
Do they handle emergency callouts?+
Yes. Reviews mention plumbers arriving within an hour for burst pipes, including one job on New Year's Eve afternoon. Todd fixed that burst pipe and explained how to reduce the risk of it happening again.
What areas does O'Brien Plumbing & Relining cover?+
The reviews show work across Coffs Harbour and nearby areas like Grafton. They've handled school projects, the Grafton Aquatic Centre, and residential jobs across the region.
Who should I ask for if I have a tricky drainage problem?+
Evan and Hunter get specific praise for solving drainage issues that other plumbers couldn't fix. For polite, careful service, especially with older homeowners, Shannon is a name that comes up repeatedly.
Can they work on commercial or heritage properties?+
Yes. One review mentions careful work on a heritage-listed house, and another praises apprentices Hunter and Brady for gutter cleaning across multiple school sites. Todd and Phil handled the Grafton Aquatic Centre project.
What's the booking process like?+
Several reviews single out Stacey in the admin team for fast, helpful service. They mention next-day booking and same-day appointments, with communication that keeps you informed throughout.