Eternal Electrical
Three customers name Ben specifically for leading complex installs — and the crew has finished jobs two other companies walked away from.
The pattern that most directly affects hiring confidence is their documented follow-through: multiple customers mention the team staying past 4 p.m. to finish a job, returning to fine-tune issues at no apparent fuss, and completing installs that competitors walked away from. For homeowners on Hervey Bay's Fraser Coast, that's worth confirming when booking — ask upfront whether your job will be Tom's crew directly or contracted out, so you know who to expect on the day.
Their work
What it's like working with them
Based on a sample of Google reviews (60 total)
“turned up when they said they would and completed the job in the time they said they would”
“Ben is an incredible asset to the team and nothing was too much trouble”
“two other companies said was too hard”
What they help with
Based on what their customers hired them for
How they stack up
Context from 182 antenna & tvs in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Eternal Electrical
Tom leads a team of named electricians — Ben, Gavin, Chase, Kirk, and Dayne — each praised in reviews for specific strengths: Ben is singled out repeatedly for leadership on complex installs and his communication with customers, while Gavin and Ben together are the go-to pair for ceiling fan work at height. The crew takes on jobs that other local electricians have declined, which is notable — at least one reviewer confirmed Eternal Electrical completed a job two other companies called too hard. Their work spans residential security camera systems, ceiling speakers, smoke alarm upgrades to Queensland's current legislative standards, ceiling fans, sensor lights, and full electrical fit-outs for sheds and commercial buildings. Apprentices are actively included in the workforce, which reviewers specifically called out as a positive sign of a business investing in trade training rather than relying on a skeleton crew. Jobs run on a clear process — quote, booking, and arrival time all communicated upfront — and the team is consistently noted for removing shoes indoors, cleaning up after work, and staying until a job is fully finished even when complications arise. They suit homeowners who want a single electrician they can call back for ongoing work across different needs, rather than shopping around for specialists each time.
Best for: homeowners wanting a reliable repeat electrician across multiple job types, security camera and audio system installs requiring app configuration, Queensland smoke alarm compliance upgrades, and complex jobs other local electricians have refused.
Location
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Claim This Profile — Free →Common questions about Eternal Electrical
What kinds of jobs does Eternal Electrical handle most often?+
Reviews cover a wide range of work including security camera systems, ceiling fan installs on high ceilings, smoke alarm upgrades to Queensland's current legislative requirements, ceiling and wall speaker installs, sensor lights, TV wall mounting, power points, and full shed electrical connections. They also take on commercial work. Multiple customers have used them across several different job types over repeat visits, suggesting they work well as an ongoing household electrician rather than a one-off specialist.
How quickly can Eternal Electrical quote and book a job?+
Several reviewers mention same-day or next-day quotes, with bookings completed within the same week. One customer specifically noted calling about fire alarms, receiving a same-day quote visit, a written quote the next day, and a booking within that week. That said, availability will vary with demand — it's worth calling directly to confirm current lead times for your job type.
Who will actually show up to do the work?+
Tom is the owner and appears on many jobs, but the crew includes several named technicians — Ben, Gavin, Chase, Kirk, and Dayne — each of whom receives individual praise in reviews. Ben is mentioned most frequently for leading complex installs and keeping customers informed throughout. Eternal Electrical also employs apprentices, which customers have flagged positively. It's worth asking when booking which team members will be assigned to your job.
What do customers say about Eternal Electrical's pricing?+
Pricing feedback across the 50 reviews we analysed is consistently positive — phrases like 'more than reasonable,' 'better than what I had budgeted for,' 'great value,' and 'cost effective' appear repeatedly. One reviewer noted receiving four different pricing options in a single quote for a camera system, giving them flexibility on scope. No reviews raise concerns about overcharging or surprise costs.
Do they handle jobs other electricians have turned down?+
At least two reviewers specifically mention Eternal Electrical completing work that other local businesses declined or called too difficult. This came up in the context of a challenging installation where two other companies passed on the job. If you've had trouble finding a tradie willing to take on an unusual or complex electrical task in the Hervey Bay area, it's worth getting a quote from this team before assuming it can't be done.