Surfs Up Plumbing & Gas Solutions
David goes beyond quoting — customers note he suggested better aircon models and found hot water faults faster than expected.
Two of the ten reviews are one-star, but neither provides detail about what went wrong — without specifics, it's impossible to tell whether those reflect a genuine service failure or a situation-specific dispute, so treat them as a flag worth asking about rather than a verdict. With only 10 Google reviews across roughly seven years of trading, there simply isn't enough data to draw firm conclusions — ask David directly about his licensing coverage for both plumbing and refrigerant handling, and if you're comparing quotes, the pricing feedback in reviews suggests he's worth including in that conversation.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“quickly found the problem with the hot water system”
What they help with
Based on what their customers hired them for
How they stack up
Context from 450 plumbers in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Surfs Up Plumbing & Gas Solutions
David (Dave) runs this sole-trader operation covering the Toogoom and broader Hervey Bay area, and the reviews that name him directly praise his knack for diagnosing problems quickly — one customer says he 'quickly found the problem with the hot water system' and had it replaced at a competitive price the same visit. What makes this business unusual for a plumbing outfit is the air conditioning side: David has installed split-system units for multiple clients, going further than just quoting the job by suggesting alternative models for better energy efficiency — something a pure-trade plumber wouldn't typically do. The Google categories also flag car repair and general contracting, which suggests David takes on a broader range of handyman-style work beyond licensed plumbing, though the reviews speak most clearly to hot water systems and aircon installs. His pricing gets specific mentions across several reviews as a genuine selling point, not a throwaway line — customers describe it as better than alternatives they'd been quoted. Based on the reviews available, he appears best suited to residential jobs: hot water system replacements, bathroom fitouts, and split-system aircon supply-and-install rather than large commercial or new-build projects. Note that one older five-star review references the 'Geelong area' and 'Melbourne/Geelong peninsula,' which likely reflects a previous service location before relocating to Queensland — so his geographic base is now Toogoom, QLD.
Best for: residential hot water system replacements, split-system air conditioner installs where you want product advice, and bathroom plumbing fitouts where competitive pricing is a priority.
Location
Often needed together
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Claim This Profile — Free →Common questions about Surfs Up Plumbing & Gas Solutions
What areas does Surfs Up Plumbing & Gas Solutions service?+
The business is based in Toogoom, QLD, near Hervey Bay. One older five-star review references the Geelong and Melbourne area, which likely reflects a previous location before David relocated to Queensland. For current service radius — whether he covers nearby towns like Howard, Burrum Heads, or further afield — it's best to call and confirm directly before booking.
Does David handle air conditioning installs as well as plumbing?+
Yes — two separate customers specifically mention aircon installations, and David is noted for recommending alternative models for better energy efficiency rather than just fitting whatever the customer initially requested. This appears to be a genuine secondary service, not a one-off job. If you need both plumbing and aircon work done, it may be worth asking whether he can bundle the visit.
What do customers say about pricing?+
Pricing is one of the most consistently mentioned positives across the reviews available. Three customers independently describe his rates as competitive or better than alternatives — one says he 'gave us great prices every time' across multiple jobs. As with any tradie, it's still worth getting a written quote upfront, but the feedback suggests he's not the most expensive option in the area.
Is David reliable for hot water system replacements?+
Two reviews specifically mention hot water system work — one a bathroom fitout for a hair salon, another a same-visit fault diagnosis and replacement on a residential system. Both reviewers were satisfied, with one noting no issues three years on. The sample is small, so this isn't a guarantee, but hot water work appears to be a core part of what he does.
Should I be concerned about the low overall rating?+
The 3.3-star average across 10 reviews includes two one-star entries, but neither provides any written explanation of what went wrong — making it genuinely difficult to assess whether there's a specific issue to watch for. With only 10 reviews total after around seven years of trading, the rating can shift significantly from just one or two experiences. The safest approach is to ask David directly about his process for your type of job and request references if you're commissioning significant work.