Chris Jones Security Services
Commercial and strata clients keep coming back to Chris Jones for years — two say so explicitly.
The standout pattern across the positive reviews is loyalty: two separate commercial clients (including a strata body) have used Chris Jones Security for multiple years and explicitly mention the team's professionalism and responsiveness as the reason they've stayed. One review raises a technical concern about a 2018 install — a CCTV system that couldn't export footage to USB for police use — but this appears to be a single isolated incident from over six years ago and doesn't clear the threshold to be treated as a pattern. If you're a homeowner considering a new install, it's worth asking Chris directly how footage export and backup works on any system he quotes, just to confirm it meets your needs. With a track record of long-running commercial relationships and 22 years in the industry, this looks like a small operation best suited to clients who want ongoing service rather than a set-and-forget install.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
“dealing with Chris Jones Security for over 10 years”
“24/7 monitoring where ever I am”
“highly responsive when the need has arisen”
What they help with
Based on what their customers hired them for
How they stack up
Context from 404 security & cctvs in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Chris Jones Security Services
Chris Jones leads this Pacific Haven security outfit personally — reviewers name him directly, including one who watched him attempt (unsuccessfully) to transfer CCTV footage to a USB for police, which signals he's hands-on in the field rather than managing from a distance. The business covers the full trifecta of residential and commercial security: alarm systems, CCTV installation, and intercom setups, with 24/7 monitoring available for clients who want remote visibility wherever they are. A decade-long client relationship with a commercial director and a multi-year contract with SCA (Strata Community Association) suggest the business punches above its weight with ongoing commercial and strata clients, not just one-off installs. At roughly 22 years in operation and GST-registered as a trust entity, this is a small but established operation — likely Chris and a close team rather than a large crew — which suits clients who want direct accountability from the person who quoted the job. The business appears better suited to clients who value long-term service relationships and responsiveness over lowest-price installs.
Best for: long-term commercial security relationships, strata property security management, and homeowners wanting a hands-on owner involved in their CCTV or alarm installation.
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Claim This Profile — Free →Common questions about Chris Jones Security Services
What types of security systems does Chris Jones Security Services install?+
Based on customer reviews, the business installs alarm systems, CCTV cameras, and intercom systems for both residential and commercial properties. One reviewer mentions 24/7 remote monitoring as part of their setup. Reviews reference commercial clients including a strata body, suggesting experience across different property types. Contact Chris directly to confirm the specific brands and equipment they supply.
Does Chris Jones Security Services work with commercial or strata clients?+
Yes — two of the six Google reviews come from commercial and strata clients who've used the service for multiple years. One reviewer is a company director who's been a client for over a decade, and another is from SCA (a strata body) praising the team's professionalism and responsiveness. This suggests the business is comfortable with ongoing commercial service relationships, not just one-off installs.
Is Chris Jones personally involved in jobs, or does he send a team?+
Chris appears to be hands-on in the field — he's named personally in multiple reviews, including one where he attended a site himself to address a technical issue. The business runs as a small trust entity, which typically means a tight-knit team with direct owner involvement. If having the same person quote and complete the job matters to you, that's worth confirming when you call.
How much experience does Chris Jones Security Services have?+
The business has been active for approximately 22 years, making it one of the longer-running security operators in the Pacific Haven region. Multiple clients mention they've been using the service for years and continue to return, which points to a stable operation. That said, with only 6 public Google reviews, the online paper trail is thin — you may want to ask Chris for references from long-term clients when making your decision.
Does Chris Jones Security Services offer ongoing monitoring?+
At least one reviewer specifically praises the 24/7 monitoring option, describing it as 'worth every cent' for peace of mind. Reviews don't spell out pricing or contract terms for monitoring, so you'll need to ask Chris directly about monthly fees, response protocols, and whether monitoring is available for residential as well as commercial systems.