ElectroSafe Solar & Electrical
Mark personally attended an after-hours emergency callout — and fixed a solar system that had underperformed for seven years.
That said, the reviews that do exist are striking for a specific detail: two separate customers mention solar correction work, and one explicitly credits ElectroSafe with solving an underperforming array that no one had fixed in seven years. If you have an older solar system that isn't generating what it should, that's the kind of job this business is worth calling about. One reviewer did note an unreturned call, but that's a single mention in a small sample — not a pattern. When you reach out, confirm your preferred contact method upfront (call vs message) so you don't hit the same gap.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“Mark was the only electrician that picked up”
“full rewire including working with our extant solar array”
“Building a new home was made easy with the excellent service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 495 solar panel installations in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About ElectroSafe Solar & Electrical
Mark leads ElectroSafe Solar & Electrical, and his name comes up in nearly every review — this is clearly a hands-on owner who attends jobs personally rather than delegating to crews he's not across. Jake is mentioned alongside Mark on larger projects, suggesting the team can scale up for complex multi-day work like full home rewires. What's notable here is the solar correction work: at least one customer reports their solar array never hit its rated output across seven years until Mark's team diagnosed and fixed it — that kind of diagnostic capability on legacy solar installs is genuinely uncommon among general electricians. The business also takes on new home builds from scratch, and has handled after-hours emergency callouts including a late-night main switch failure — Mark reportedly left a family commitment to attend. Registered as a GST-registered company with around 16 years of operating history in the Craignish area, ElectroSafe straddles solar and electrical rather than specialising purely in one — which suits homeowners who need both disciplines handled by a single contractor rather than coordinating two separate trades.
Best for: diagnosing and correcting underperforming legacy solar systems, full home rewires that involve existing solar arrays, after-hours electrical emergencies, and new residential builds needing a single contractor across electrical and solar.
Location
Often needed together
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Claim This Profile — Free →Common questions about ElectroSafe Solar & Electrical
Does ElectroSafe Solar & Electrical handle after-hours emergency callouts?+
Yes — one customer review specifically describes calling after hours due to a faulty main switch and reports that Mark was the only electrician who picked up. He attended the same evening to make the system safe and returned the next day to complete the repair properly. If you have an electrical emergency, it's worth calling directly rather than messaging. Confirm availability when you call, as after-hours response may depend on scheduling.
Can ElectroSafe fix an existing solar system that isn't generating properly?+
This appears to be a genuine strength of the business. At least two reviewers mention solar correction work, and one describes an array that had underperformed for seven years finally meeting its rated wattage after Mark's team diagnosed and fixed it. They're listed as both electricians and solar installers, which gives them the cross-discipline knowledge needed to troubleshoot legacy systems. If your solar isn't producing what it should, this is worth raising specifically when you enquire.
What areas does ElectroSafe Solar & Electrical service?+
The business is based in Craignish, QLD. Reviews don't specify exactly how far they travel, so if you're outside the immediate Craignish area, it's worth confirming your location when you first make contact. Given the regional nature of the business, they likely cover surrounding areas, but distance may affect availability for after-hours work.
What's the best way to get in touch with ElectroSafe?+
One reviewer noted that a voicemail message wasn't returned, which suggests phone messages may not always be picked up promptly. Based on that, calling directly during business hours — rather than leaving a message — appears to be the more reliable approach. Mark himself seems to be the primary contact based on how frequently he's mentioned in reviews. Confirm your preferred follow-up method when you first speak with them.
Does ElectroSafe take on new home builds or just repairs?+
Yes — one reviewer credits ElectroSafe with handling all the electrical work on their new home build, describing the process as straightforward and well-managed. The business also takes on full rewires of existing homes, including projects where solar arrays are already installed and need to be worked around. So they're not limited to fault-finding and repairs — they can handle larger-scale residential projects from the ground up.