Bay Ceramic Tiles Hervey Bay
Tony and Angela named by multiple customers for finding tiles no other local store could supply.
Tony and Angela are both named across multiple reviews, giving you a sense of who you'll actually deal with: Tony tends to field the practical how-to questions (especially useful if you're tiling yourself), and Angela handles counter service with consistent praise. The store is GST-registered and has been active for around 19 years, which speaks to genuine longevity in a regional market. If you're working on a renovation that needs something unusual — feature tiles, larger formats, or sizes that Bunnings won't stock — that's specifically where this shop keeps coming up in reviews. Worth calling ahead if you have an unusual specification to confirm they can source it before making the trip.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“Tony and Angela were absolutely fabulous for service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 333 tilings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Bay Ceramic Tiles Hervey Bay
Tony and Angela run the show at this Hervey Bay tile store, and reviews make clear they each bring something different to the counter: Tony is the go-to for practical advice, particularly for DIY tilers working out how to tackle a job, while Angela draws praise for her service and helpfulness with customers who aren't sure what they're looking for. What sets the shop apart from a generic tile retailer is the depth of their range — multiple customers specifically mention finding tiles here that they couldn't source anywhere else in the region, including larger-format and feature tiles that work for statement walls and custom accents. Staff regularly let customers take tiles home to test against their space before committing, which is the kind of low-pressure approach that suits homeowners still in the planning stage. Reviews suggest the experience runs from the first visit through to delivery, with the logistics team drawing specific mention for being professional and helpful. The store suits DIY renovators who need guidance without being pushed toward a sale, as well as homeowners needing unusual sizes or finishes that mainstream hardware chains don't carry.
Best for: homeowners hunting for feature or large-format tiles unavailable at mainstream stores, DIY tilers who want practical guidance without a sales push, and renovation projects requiring tile matching or sourcing in the Hervey Bay region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Bay Ceramic Tiles Hervey Bay
Who will I deal with at Bay Ceramic Tiles Hervey Bay?+
Reviews consistently name Tony and Angela as the key people in store. Tony is particularly mentioned for giving practical advice to DIY tilers — he appears comfortable talking through the technical side of a job. Angela draws praise for her counter service and helpfulness with customers who are still working out what they want. Multiple reviewers also mention that delivery staff are professional and friendly, so the experience extends beyond just the showroom.
Does Bay Ceramic Tiles carry tiles that aren't available at mainstream hardware stores?+
Several customers specifically say they came to Bay Ceramic Tiles after failing to find what they needed elsewhere in the area. The store stocks larger-format tiles suitable for feature walls and decorative applications, which reviewers note are harder to source regionally. If you have an unusual size requirement or are looking for something beyond standard Bunnings fare, this appears to be a genuine point of difference — though it's worth calling ahead to confirm availability for specific specifications.
Is Bay Ceramic Tiles suitable for someone doing a DIY renovation?+
Yes — this comes up directly in reviews. Tony is specifically mentioned for offering practical advice to DIY tilers, and staff are described as helpful with novice customers without being pushy. One reviewer noted that staff arranged extra tile pickup around their schedule, and another was given a tile to take home and test before committing to a purchase. The low-pressure approach suits homeowners still in the planning phase who need guidance rather than a hard sell.
What can I expect from the ordering and delivery process?+
Customers who have gone through the full process — from in-store visit to delivery — report positive experiences across the board. One reviewer specifically called out both the office staff and the delivery team as going above and beyond. Reviews don't detail specific lead times or delivery zones, so if timing is critical to your renovation schedule it's worth asking about this when you visit or call.
What are prices like at Bay Ceramic Tiles compared to other tile suppliers?+
A handful of reviewers describe pricing as fair or good, and one mentions 'good range and good prices' in the same breath. Reviews don't include specific price comparisons or detailed figures, so it's hard to benchmark them precisely. Given the range includes specialty and larger-format tiles that aren't widely available locally, pricing may vary depending on what you're sourcing — worth discussing your budget directly with Tony or Angela when you visit.