Total protection waterproofing and Epoxy
Andrew works the jobs himself and customers say he explains every stage as he goes.
Andrew appears to be the face (and likely the hands) of this business, named directly by one customer, and praised specifically for honest, transparent updates throughout the job rather than just showing up and getting it done quietly. For a waterproofing job — where you're often trusting someone to tell you the scope of a hidden moisture problem — that kind of transparency matters more than in most trades. Given the business is around a year old with a small footprint, it's worth asking Andrew directly about his experience with your specific problem type (e.g. rising damp vs surface sealing vs epoxy coating) before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (2 total)
“would recomend”
What they help with
Based on what their customers hired them for
How they stack up
Context from 296 waterproofings in Hervey Bay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Total protection waterproofing and Epoxy
Andrew runs this waterproofing and epoxy operation out of Point Vernon, and the reviews suggest he handles jobs personally rather than sending a crew — meaning you get the owner on-site. What stands out is the attention to finer details: customers mention he doesn't just complete the work and leave, he walks through each stage with homeowners so they understand what's been done and why. The business name signals a dual focus — waterproofing systems alongside epoxy applications, which often covers things like garage floors, basement coatings, or sealing concrete surfaces prone to moisture ingress. Given the location in coastal QLD, that combination makes practical sense for properties dealing with humidity, flooding risk, or salt-air exposure. Being roughly a year old, this is a newer operation without the review volume of an established firm, so it suits homeowners who are comfortable engaging a smaller, owner-operated specialist rather than a larger company.
Best for: homeowners wanting the business owner on-site rather than a crew, residential waterproofing or epoxy coating jobs in the Hervey Bay area, and customers who want to be walked through the work at each stage.
Location
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Claim This Profile — Free →Common questions about Total protection waterproofing and Epoxy
Who actually does the work at Total Protection Waterproofing and Epoxy?+
Based on customer reviews, Andrew appears to be the owner-operator who works on jobs directly. One reviewer specifically thanks Andrew by name, which suggests you're getting the business owner on-site rather than a subcontractor. This can be an advantage for waterproofing work where the diagnosis of the problem is just as important as the fix. Confirm with Andrew when booking whether he'll be personally attending your job.
What areas does Total Protection Waterproofing and Epoxy service?+
The business is based in Point Vernon, QLD, which sits in the Wide Bay region near Hervey Bay. Reviews don't specify exactly how far Andrew travels for jobs, so if you're outside the immediate Hervey Bay area, it's worth calling ahead to confirm he covers your suburb. Coastal QLD properties often have specific moisture and humidity challenges that a locally based operator will be familiar with.
What do customers say about communication during a job?+
Both available reviews specifically call out communication as a highlight — one mentions being 'kept informed at each stage' and the other praises 'honest communication.' For waterproofing work, where hidden moisture problems can expand scope unexpectedly, this is a meaningful signal. It suggests Andrew explains what he's found and what he's doing rather than presenting a completed bill with no context.
Does Andrew handle both waterproofing and epoxy work, or just one?+
The business name explicitly covers both waterproofing and epoxy, suggesting Andrew offers both services. Reviews don't detail which type of job was performed, so the specific mix of work in practice isn't clear from available data. If you need a combined job — say, fixing a moisture issue and then applying an epoxy coating — it's worth asking directly whether he can manage both in a single engagement.
Is Total Protection Waterproofing a good choice given it's a newer business?+
The business has been operating for roughly a year, which means less of a track record to assess compared to established operators. That said, both customers who reviewed the business gave it full marks and specifically mention quality detail work. For smaller or medium-scale waterproofing and epoxy jobs, a newer owner-operator can be a practical choice — though for large or complex projects you may want to ask Andrew about his prior trade experience before the business launched.