Wide Bay Waterproofing / Epoxy Floors
Seth and Tony run jobs where the finish and the communication are equally remembered by customers.
That kind of specificity in a small review pool is more meaningful than a generic five-star count. The sample is still small, so there's limited data to judge how the team handles larger or more complex jobs, or how they perform when something doesn't go to plan. If you're booking them for a significant waterproofing or epoxy project, it's worth asking directly about their experience with your specific substrate or job size — and whether they carry their own insurance for the work.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“his exceptional customer service skills set him apart”
“On time and reliable”
“I use Wide Bay Waterproofing for all my jobs”
What they help with
Based on what their customers hired them for
How they stack up
Context from 296 waterproofings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Wide Bay Waterproofing / Epoxy Floors
Seth and Tony are the two names that appear repeatedly across jobs — Seth leads the work and handles customer communication, while Tony works alongside him on-site; reviewers consistently praise both for punctuality and a polished finish. The business covers two distinct service lines: waterproofing (bathrooms, ensuites, workshops) and epoxy floor coatings for garages, driveways, concrete paths, and boat parking areas — a combination that's less common than finding a specialist in just one. What sets the team apart in the epoxy space is their attention to surface prep and process transparency — one garage customer noted Seth and Tony took the time to walk them through each stage before starting work. They appear to work across both residential and light commercial or trade settings, with one repeat client using them across multiple projects and another booking them for all their jobs. For homeowners who've had tradespeople leave a mess or cut corners on prep, the flawless finish and clean exit are the two things reviewers mention most. They're well suited to renovations requiring a waterproofed wet area, new garage floor coatings, or outdoor concrete treatments where durability and appearance both matter.
Best for: epoxy floor coatings in garages and outdoor concrete areas, waterproofing for bathrooms and workshop ensuites, and homeowners or trade clients wanting a punctual team that explains the process clearly.
Location
Often needed together
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Claim This Profile — Free →Common questions about Wide Bay Waterproofing / Epoxy Floors
What specific services does Wide Bay Waterproofing cover?+
The business operates across two main service lines: waterproofing for wet areas like bathrooms, ensuites, and workshops, and epoxy floor coatings for garages, driveways, concrete paths, and outdoor surfaces including boat parking areas. Reviews mention both residential and light commercial or trade settings. If you have a specific substrate or application in mind — like a tiled shower base or a large concrete slab — it's worth confirming directly that they've handled similar jobs.
Who will actually show up to do the work?+
Based on reviews, Seth and Tony are the two people named most consistently on-site. Seth appears to lead client communication and project management, while Tony works alongside him during the job. Reviewers note that both are punctual and professional, and one customer mentioned that Seth took time to walk them through the process before starting. As a small team, there's a reasonable chance you'll get consistent faces across the job rather than rotating subcontractors.
Do they work for trade clients or just homeowners?+
Both. At least two reviewers appear to be trade or repeat commercial clients — one states they use Wide Bay Waterproofing for all their jobs, and another mentions returning for upcoming projects. This suggests the team is comfortable with trade schedules and volume work, not just one-off residential calls. If you're a builder or property manager wanting a reliable subcontractor, that pattern in the reviews is worth noting.
How does Wide Bay Waterproofing handle communication during the job?+
Multiple reviewers specifically mention Seth's communication as a standout — one garage client noted he took the time to explain the process before starting. Others describe the team as honest, reliable, and easy to deal with. Reviews don't mention any communication issues, though with only 11 total reviews it's a limited sample. If clear updates matter to you, it's reasonable to ask upfront how they handle progress contact on your job type.
What areas do they service from their Urangan base?+
The business is based in Urangan in the Fraser Coast region. Reviews don't specify exact travel distances, so it's unclear whether they regularly take jobs beyond the Wide Bay area or how they charge for travel to regional locations. If you're outside Hervey Bay or in a more rural part of the region, confirm their coverage and any associated travel costs before booking.