Total Seal Waterproofing Systems
Luke and Tiana manage full bathroom renovations end-to-end — coordinating trades, sourcing fixtures, and keeping remote landlords informed throughout.
Customers managing rental properties from interstate specifically mention that Tiana's admin coordination made remote project management workable, which is a practical differentiator if you're not on-site daily. One reviewer flagged that Luke took on a moisture investigation no one else would, which points to a willingness to engage with tricky diagnostic jobs rather than just the straightforward membrane applications. With a perfect 19-from-19 score and a stable rating trajectory, there's no visible pattern of complaints to flag — though 19 reviews is a relatively modest sample, so confirm their availability and current lead times directly before committing to a project date.
Their work
What it's like working with them
Based on a sample of Google reviews (19 total)
“always knew what was happening and when”
What they help with
Based on what their customers hired them for
How they stack up
Context from 296 waterproofings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Total Seal Waterproofing Systems
Luke and Tiana run Total Seal Waterproofing Systems as a tight husband-and-wife team, with Luke handling the hands-on waterproofing and renovation work — often tackling jobs other contractors have turned down — while Tiana manages administration, supplier coordination, and even helps clients select fixtures that balance cost with aesthetics. Their scope goes well beyond waterproofing membranes: reviews describe complete bathroom and ensuite renovations from strip-out to tiling, plus remedial moisture investigations, pool area waterproofing, kitchen resealing, and laundry fit-outs. Luke is particularly noted for methodical moisture diagnostics — arriving with test equipment, taking photos, and presenting clear findings before any work begins, which is unusual in a trade where guesswork often drives the quote. The team is consistently praised for site cleanliness, keeping work areas tidy at the end of every day even on multi-week renovations, and for maintaining regular contact through every stage so clients — including interstate landlords managing rental properties remotely — always know what's happening. They work with external electricians and plumbers and coordinate those trades directly, meaning homeowners dealing with a full bathroom rebuild don't need to manage multiple contractors themselves. Reviews suggest they're best suited to homeowners who want a single point of contact for a complete wet-area renovation, not just a waterproofing membrane application before a tiler arrives.
Best for: complete wet-area renovations where a single contractor manages all trades, remote landlords needing a reliable on-site coordinator, homeowners with unexplained moisture problems needing proper diagnosis, and mould remediation bathroom rebuilds.
Location
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Claim This Profile — Free →Common questions about Total Seal Waterproofing Systems
Does Total Seal Waterproofing handle the full bathroom renovation or just the waterproofing membrane?+
Based on customer reviews, Luke and his team handle complete bathroom renovations from start to finish — including strip-out, waterproofing, tiling, and coordination of the plumber and electrician. Multiple reviewers describe handing over tile choices and leaving Luke to manage the entire process. If you only need a membrane applied before your own tiler arrives, they can likely assist with that too, but their reviews suggest the end-to-end project is where they're most often engaged.
What areas does Total Seal Waterproofing cover?+
The business is based in Point Vernon, QLD, which places them in the Hervey Bay area. Reviews reference suppliers in Hervey Bay and jobs in the local region. Several reviewers mention being from the area but one specifically notes managing a rental property renovation remotely, which suggests Luke's team is comfortable operating as the single on-site contact. For locations outside the Hervey Bay and Fraser Coast region, it's worth confirming directly whether they travel.
How does the quoting process work and how quickly do they respond?+
Several reviews describe a fast initial response — one customer messaged via Facebook and received a return call the same day, with Luke turning up to quote that afternoon. Quotes are typically sent by email, and Tiana follows up to book the job once accepted. Reviews don't mention specific pricing figures, but one reviewer described the inspection service as 'good value for money' and another noted Tiana helped identify cost-effective fixture options without sacrificing the look.
Can Total Seal help if I suspect a leak or moisture problem but don't know the source?+
Yes — at least one reviewer specifically called Luke in for a moisture investigation rather than a renovation, describing him attending with test equipment, taking photos, and identifying the source of water near a skirting board. The reviewer called it 'a true professional' approach and said it was good value. This diagnostic capability sets them apart from waterproofing contractors who only quote on visible jobs, so if you're unsure what's causing the problem, an inspection callout appears to be a legitimate starting point.
Are they suitable for landlords managing renovation work remotely?+
Reviews suggest yes — one landlord managing a rental property from interstate specifically praised Tiana for handling fixture selection, keeping costs in check, and maintaining consistent communication throughout so the owner always knew what was happening without being on-site. Luke's daily site cleanup and end-of-day updates, mentioned across multiple reviews, make the arrangement practical for owners who can't be present. If you're managing a renovation from afar, it's worth discussing upfront how they handle photo updates and decision approvals remotely.