Mike's Pool Services
Customers follow Mike from his old employer — and say he explains everything without pushing unnecessary work.
That said, what stands out across those 5 reviews is unusually consistent: every customer mentions either communication quality, honest advice, or both, and one long-term customer explicitly followed Mike from his previous employer into his new business — a meaningful vote of confidence. For new pool owners especially, the combination of detailed post-visit reports and a willingness to explain rather than just bill seems to be what's drawing people in. Given the business is less than a year old, it's worth asking Mike directly about his experience level and the range of equipment brands he works with before committing to a maintenance contract.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“always great advice and detailed reports sent through”
What they help with
Based on what their customers hired them for
How they stack up
Context from 157 pool maintenances in Joondalup
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Mike's Pool Services
Mike runs this sole-trader pool service operation solo, which means every job is handled directly by him — no subcontractors, no junior staff turning up instead. Customers returning from other pool companies specifically note the contrast: no upselling, no pushing products or services that aren't needed, and a willingness to explain what's actually going on with a pool in plain language. He handles equipment overhauls — including retiring outdated cartridge filter systems and replacing ageing pool hardware ahead of summer — as well as routine maintenance that leaves pools chemically balanced and visually clean. Detailed reports sent after each visit are mentioned by repeat customers, which is useful for new pool owners trying to learn the ropes or for anyone who wants a paper trail on their water chemistry. Based on what reviewers describe, he's particularly well-suited to homeowners who've had frustrating experiences with larger pool companies and want someone who will show up reliably, communicate clearly, and not complicate a straightforward job.
Best for: new pool owners wanting hands-on guidance and clear communication, homeowners switching away from larger pool companies after poor experiences, and residential equipment overhauls including retiring outdated filtration systems.
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Claim This Profile — Free →Common questions about Mike's Pool Services
What kind of pool work does Mike focus on?+
Based on reviews, Mike handles both regular maintenance — water testing, chemical balancing, cleaning — and larger equipment overhauls, including retiring old cartridge filter systems and replacing ageing pool hardware. He's noted for sending detailed reports after each visit, which is particularly useful for new pool owners tracking water chemistry over time. Reviews don't mention commercial pool work, so this appears to be a residential-focused service. If you have a specific equipment brand or a more complex setup, it's worth confirming he works with it before booking.
Is Mike good for someone who doesn't know much about pools?+
Multiple reviewers specifically call out how well Mike explains pool care to people who are new to pool ownership. One customer described switching from a previous provider and finding the difference in transparency and communication 'a breath of fresh air.' He's described as open and honest about what work is actually needed rather than upselling unnecessary products or services. If you're in the early stages of pool ownership and want someone who will teach as well as maintain, reviews suggest he's a good fit.
Does Mike operate as part of a company or is he the one who shows up?+
Mike operates as a registered sole trader, meaning he runs the business himself. Reviews consistently refer to Mike directly — there's no mention of a team or employees — so you can expect him personally on every job rather than a different technician each visit. This is relevant if consistency of service matters to you, though it's worth asking about his availability and capacity during peak summer periods when pool demand is high.
How long has Mike's Pool Services been operating?+
The business registered relatively recently and has been operating for less than a year at the time of this profile. However, at least one reviewer noted they had used Mike for a few years prior and followed him when he set up his own business, suggesting his hands-on experience predates the business registration. Given the limited trading history, it's a reasonable question to ask Mike directly about his background and the types of equipment and pool systems he has experience with.
What areas does Mike's Pool Services cover?+
Mike is based in Alexander Heights, WA. Reviews don't mention specific suburbs served beyond that base location. As a sole trader, service range typically depends on travel practicality, so it's worth contacting Mike directly to confirm whether he covers your suburb, particularly if you're outside the immediate Alexander Heights and surrounding northern Perth area.