Wanneroo Pool Services
Andrew is named personally by customers for turning up on time and fixing pool heaters and pumps in a single visit.
That level of name-specific praise across independent reviews is a stronger signal than a generic five-star score. The sample also hints at a second technician, Nick, handling pump call-outs — worth asking upfront which technician will attend your job so you know who to expect. With roughly 17 years in operation and a sole-trader structure, this is a business where continuity of service is tied directly to the owner, which can be a strength for ongoing maintenance relationships but worth considering if you need guaranteed cover during peak summer demand.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“fixed the problem straight away”
“Always available to help over the phone and talk us through any problems”
What they help with
Based on what their customers hired them for
How they stack up
Context from 157 pool maintenances in Joondalup
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Wanneroo Pool Services
Andrew is the primary technician behind Wanneroo Pool Services, and reviews paint a clear picture of what he's good at: diagnosing pump and heater faults quickly, then fixing them on the spot rather than scheduling a return visit. A second technician named Nick also appears, praised specifically for rapid pump troubleshooting — he resolved one customer's pump issue in under five minutes. The business seems particularly well-suited to homeowners who are new to pool ownership, with Andrew drawing consistent praise for walking customers through their pool systems over the phone and explaining issues in plain language rather than leaving them guessing. Based in Hocking, the operation is sole-trader in structure, meaning you're dealing directly with the person doing the work — no dispatching through a call centre or relying on whoever's available that day. That direct relationship appears to be a deliberate part of how the business operates, with customers specifically noting that Andrew shows up when he commits to, communicates proactively, and takes on ongoing maintenance rather than just one-off jobs.
Best for: new pool owners needing an ongoing maintenance relationship, homeowners with pump or heater faults needing same-visit repairs, and customers who want direct communication with the technician handling their pool.
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Claim This Profile — Free →Common questions about Wanneroo Pool Services
Who actually does the work at Wanneroo Pool Services?+
Reviews name two technicians: Andrew, who handles most jobs including heater and pump repairs and ongoing maintenance, and Nick, who is mentioned for pump-related call-outs. As a sole-trader operation, Andrew appears to be the primary person running the business day-to-day. It's worth calling ahead to confirm who will be attending your job, particularly if continuity matters to you for a regular maintenance arrangement.
Is Wanneroo Pool Services suitable if I'm new to owning a pool?+
Based on the reviews available, Andrew has specifically been praised by customers who described themselves as 'newbies' to pool systems. Multiple reviewers mention him explaining issues clearly and being available by phone to talk through problems between visits. If you've recently bought a property with a pool and need someone patient enough to bring you up to speed, this appears to be a genuine strength of the business.
What types of pool problems does Wanneroo Pool Services fix?+
From the reviews available, the business handles pool pump faults, pool heater repairs, and general pool maintenance. Customers mention both diagnostic visits and same-visit repairs, with one reviewer noting a pump issue resolved in under five minutes. Reviews don't detail every service offered, so if you have a specific piece of equipment in mind — such as a saltwater chlorinator or automation system — it's worth confirming directly before booking.
Does Wanneroo Pool Services offer regular ongoing maintenance?+
Yes — several reviewers mention having Andrew on a regular maintenance schedule rather than just calling for a one-off repair. One customer noted the relief of not having to worry about their pool at all once Andrew was handling it regularly. If you're looking for a consistent maintenance arrangement rather than ad-hoc visits, this appears to be something the business actively takes on.
What areas does Wanneroo Pool Services cover?+
The business is based in Hocking, WA, which sits within the northern Perth corridor. Reviews don't specify the exact service radius, and the business listing doesn't detail coverage boundaries. Given the sole-trader structure and the northern Perth base, it's reasonable to expect coverage across the Wanneroo region and surrounding northern suburbs — but confirm your specific suburb when you make contact to avoid any surprises.