Hornick's Furniture Removals Pty LTD
Steve returned on his day off to finish a rain-delayed move — and Rodney's loading is compared to Tetris by a happy customer.
The recent period of reviews averages higher than earlier ones, suggesting the crew quality has been more consistent lately, but the variance within recent reviews is wide enough that it can't be smoothed over. Before booking, it's worth asking directly what happens if the truck is unavailable on move day, confirming in writing what's covered for damage to TVs and large items, and getting clarity on whether a dedicated crew will be assigned rather than variable labour — because the best experiences in these reviews are strongly tied to specific named workers.
Their work
What it's like working with them
Based on a sample of Google reviews (46 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 369 removalists in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Hornick's Furniture Removals Pty LTD
Hornick's covers long-distance interstate relocations, local moves, furniture storage, and specialist packing — making them one of the few Mackay-based removalists with the infrastructure to handle Mackay-to-Brisbane, Mackay-to-Cairns, and Mackay-to-Gold Coast runs. The crew lineup that comes up most in reviews includes Nev (praised for careful handling and professionalism across multiple jobs), Steve (known for working independently through difficult conditions including a full day of rain and a voluntary Sunday return to finish a job), and Rodney (called out for methodical, Tetris-level loading efficiency). Estelle handles bookings and is specifically mentioned by multiple customers for clear, friendly communication at the office end — which matters on long-haul jobs where coordination is everything. The team has handled unusual situations beyond standard household moves, including caravan contents recovery after a write-off and multi-week furniture storage while clients secured rentals in competitive markets. With 26 years operating out of Paget, they have regional reach across Mackay, Moranbah, and surrounding areas that most metropolitan removalists won't service.
Best for: long-distance Queensland relocations from the Mackay region, moves requiring interim furniture storage, and local or regional jobs where named experienced crew like Nev or Steve are assigned to the job.
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Claim This Profile — Free →Common questions about Hornick's Furniture Removals Pty LTD
What long-distance routes does Hornick's Furniture Removals regularly service?+
Reviews specifically mention completed moves on the Mackay-to-Brisbane, Mackay-to-Cairns, and Mackay-to-Gold Coast routes. They also service regional areas including Moranbah. Based in Paget, they appear to be one of the few locally-based operators with regular runs across Queensland rather than just within the Mackay area. If your destination isn't listed, call Estelle at the office — she's mentioned by name in multiple reviews for straightforward answers on bookings.
Does Hornick's offer furniture storage if my move dates don't line up?+
Yes — one reviewer specifically used their storage while waiting weeks to secure a rental on the Gold Coast, and noted all items were held safely with no damage or loss. Storage appears to be offered alongside the removal service rather than as a standalone product, so it's worth confirming pricing and access arrangements when you get your quote.
What do customers say about how Hornick's handles furniture and valuables?+
Experiences vary. Positive reviews describe crew members wrapping large items carefully including double-door fridges and describe nothing being damaged or lost. However, 4 of the 30 reviews we looked at reported damage — including a broken 85-inch TV — and said the company did not offer repair or replacement. If you're moving high-value items like large TVs or artwork, ask specifically how they'll be packed and what their damage policy covers before the job starts.
Who are the key people I might deal with at Hornick's?+
Estelle handles bookings and is mentioned by multiple reviewers as friendly and easy to communicate with. On the crew side, Nev, Steve, Rodney, and Norman are named in positive reviews — Nev for care and professionalism, Steve for working independently and going beyond the job scope, Rodney for efficient loading, and Norman for keeping the day light with good humour. Crew assignments vary by job, so it's worth asking who'll be on your move when you book.
What should I ask Hornick's before confirming my booking?+
Based on patterns in the reviews, three things are worth confirming upfront: what their contingency plan is if the truck is unavailable on the day, whether the quote includes all packing materials like TV and artwork boxes (a few reviewers found these weren't provided on the day), and what their process is for reporting and resolving damage to goods. Getting these in writing gives you a clear reference point if anything goes wrong.