Coastal Connect
Technicians Connor, Tory, and Scott consistently quote before they start — and customers say the final bill comes in lower than expected.
The office side holds up just as well: Kerri and Nikki are specifically named for flexible scheduling and going out of their way at closing time, which is useful to know if you're chasing an urgent booking. They're worth shortlisting if you have pre-existing camera hardware or a mixed-technology setup, since multiple reviews flag that they'll work with existing systems rather than pushing a full replacement — a practical edge over providers who only install their own kit.
Their work
What it's like working with them
Based on a sample of Google reviews (521 total)
“explained the problems very clearly and presented some options”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Coastal Connect
Coastal Connect handles a notably wide spectrum of home technology — CCTV and security camera systems, TV antenna installation and fault diagnosis, Starlink dish setup, modem and internet troubleshooting, and TV wall mounting — making them one of the more versatile options in the Greenfields area rather than a single-trade specialist. Technicians Connor, Tory/Troy, James, Jared, and Scott are each mentioned by name across reviews: Connor is frequently praised for clear fault explanation and offering options before any work starts; Tory earns repeat mentions for methodical troubleshooting and tidy workmanship; Scott is cited for structured, costed diagnosis of antenna problems; Jared and James are noted for patient setup of complex multi-device installs including soundbars and CCTV systems. The business handles both residential homes and small commercial premises — one long-term customer has had two full camera systems installed across two business sites over six years — and they're one of the few operators willing to integrate with pre-installed or third-party camera hardware rather than requiring a full system replacement. Same-day and prompt response turns up across multiple reviews, and several customers specifically note that pricing came in lower than expected, which is a meaningful signal in a category where callout costs vary widely. Their Mandurah and Silver Sands area coverage is confirmed in reviews, and the office team — Kerri and Nikki are named — draws consistent praise for scheduling flexibility and going beyond standard hours.
Best for: homeowners wanting CCTV or security systems integrated with existing hardware, urgent same-day antenna or TV reception faults, Starlink and internet connectivity setup, and small businesses needing multi-camera surveillance across a site.
Location
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Claim This Profile — Free →Common questions about Coastal Connect
What areas does Coastal Connect service?+
Reviews confirm jobs completed in Silver Sands, Dawesville, and the broader Mandurah region, in addition to the Greenfields base. One review mentions a two-visit job at a unit in the Mandurah area, suggesting they cover a reasonable geographic radius. For outer suburbs or rural properties, it's worth confirming coverage and any travel fee when you call. The office staff are noted for being helpful with scheduling queries.
Can Coastal Connect work with my existing security cameras rather than replace them?+
Yes — this comes up explicitly in reviews. One customer noted they were 'the only company willing to work with the pre-installed cameras on our property,' getting all 12 existing cameras operational and accessible via phone. Another review mentions technicians updating a legacy system rather than requiring a full swap. If you have existing hardware, it's worth describing the setup when you call so they can confirm compatibility before booking.
How quickly can Coastal Connect respond to a callout?+
Multiple reviews describe same-day responses — one customer had a technician at their door within half an hour of calling. Others mention being booked promptly and receiving updates on arrival times. While same-day availability isn't guaranteed (particularly for complex installs), the pattern across 50 reviews suggests this is a genuine operational priority rather than a marketing claim. The office team is specifically praised for fitting customers in at short notice.
What do customers say about Coastal Connect's pricing?+
Pricing comes up positively in several reviews, with customers describing costs as 'surprisingly cheaper than expected' and 'excellent value for money.' The technicians are noted for quoting on the spot before starting work and walking customers through costed options — so you're unlikely to face unexpected charges. Reviews don't disclose specific dollar figures, so call for a quote, but the pricing feedback across the sample is consistently favourable.
Does Coastal Connect install Starlink as well as antennas?+
Yes — Starlink dish installation and account setup is confirmed in at least two reviews, with technicians Connor and James specifically named for a Silver Sands Starlink job. They handled the full process including account configuration and testing before leaving. Given they also cover modem setup, TV antennas, and internet fault diagnosis, they can handle a range of connectivity work in a single visit, which is useful if you have multiple issues.