EAI Security
Rob's expert recommendations often save customers money while delivering superior security results than originally planned.
From 22 Google reviewsMultiple customers mention the team bundling services like cameras, alarms, and monitoring from one supplier rather than coordinating separate contractors. Several reviews spanning multiple years show ongoing support relationships, with customers noting quick responses for system tweaks and repairs long after initial installation.
Their work
What it's like working with them
Based on a sample of recent customer reviews (22 total)
“Nathan handled everything with care and professionalism”
“came back to train our staff and tweak the system”
What they help with
Based on what their customers hired them for
How they stack up
Context from 53 security & cctvs in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About EAI Security
Rob leads EAI Security alongside technicians Nathan, Chris, Gary, and Scott, specializing in comprehensive security solutions that go beyond basic camera installs. Reviews suggest they frequently bundle camera systems with monitored alarms and other services, allowing customers to source everything from one supplier rather than coordinating multiple contractors. The team appears particularly skilled at talking customers through technical options - one business owner mentioned Rob's recommendations resulted in spending less while getting superior results. Their approach involves initial education discussions, professional installation, then returning for staff training and system tweaks as needed. Customers most often mention their responsiveness for ongoing support, with several noting reliable service continuing years after initial installation.
Best for: bundled security solutions combining cameras and monitored alarms, businesses wanting comprehensive security systems from one supplier, and customers seeking ongoing support relationships rather than one-off installations.
Location
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Claim This Profile — Free →Common questions about EAI Security
What areas does EAI Security service from their Brendale location?+
Reviews mention installations at residential homes, business premises, and community facilities like the Lake Borumba Fish Stocking Association clubhouse, suggesting they cover both Brisbane and regional Queensland areas. However, their exact service area isn't specified in customer feedback, so it's best to contact them directly to confirm coverage for your location.
Does EAI Security provide ongoing support after installation?+
Multiple customers specifically praise their ongoing support, with one mentioning excellent service four years after initial installation. Reviews show they return for monitor replacements, system training, troubleshooting, and adjustments as needed. Several customers note quick response times for post-installation support, even outside normal business hours according to one review.
Can EAI Security handle both residential and commercial security needs?+
Reviews show they work across both sectors - residential homes for families wanting safety, businesses needing comprehensive camera and alarm systems, and community facilities like clubhouses. One business owner specifically mentions getting cameras, monitored alarms, and other services bundled together rather than sourcing from multiple suppliers.
What do customers say about EAI Security's pricing and value?+
One business customer mentioned Rob's recommendations resulted in spending less while getting superior results compared to their original plan. Another review specifically notes 'great price' and 'reasonably priced' service. A customer also appreciated that they 'never tried to upsell unlike some places,' suggesting transparent, fair pricing practices.