Master Glass & Glazing
Rob personally shows up to every job — pool fencing customers say the results look like a design feature, not just a safety requirement.
The 11 reviews we analysed show recent reviews trending higher than earlier ones, which is worth noting even if the sample is too small to draw firm conclusions about why. One reviewer described an unreturned phone call, but this appears as a single isolated mention rather than a recurring pattern, so it doesn't represent a clear trend. If responsiveness matters to your job, calling rather than leaving a voicemail is a reasonable precaution — and asking upfront about scheduling lead times will set clearer expectations.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“returned their quote quickly and their price was reasonable”
“Communication was clear throughout the entire process”
“supplied and fitted both our new bathroom shower screens”
What they help with
Based on what their customers hired them for
How they stack up
Context from 229 glass & glaziers in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Master Glass & Glazing
Rob leads the team at Master Glass & Glazing, and across the reviews his name appears on almost every job — from pool fence installations requiring core-drilled poles in pouring rain to bathroom shower screens and custom glass table tops. The business handles both supply-and-fit and replacement work, with pool fencing (frameless glass panels, combination glass-and-batten systems) appearing as the most frequently reviewed speciality. What reviewers consistently note is that Rob treats functional installations as aesthetic features rather than just safety requirements — one customer described loving the fence more than the pool itself. As a sole trader operating for roughly 13 years, the operation is small enough that Rob is hands-on at each job, which reviewers credit for the precision and communication they received. For smaller or repair-level jobs, the team has demonstrated free quoting, fast quote turnaround, and competitive pricing against multiple competitors — useful to know if you're shopping around.
Best for: glass pool fence installations with complex layouts or mixed materials, pool fence panel replacements where competitive pricing matters, and residential glass supply-and-fit jobs like shower screens or custom table tops.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Master Glass & Glazing
What types of pool fencing does Master Glass & Glazing install?+
Reviews mention both fully frameless glass panel pool fences and combination systems that mix glass panels with Pik batten fencing. Rob's team handles the core drilling required for post installation directly into surfaces like concrete or tile. One reviewer specifically noted that each pole was individually drilled with precision, even in wet weather conditions. If your fence design involves a mix of materials or unusual site conditions, that appears to be well within the team's scope.
Does Master Glass & Glazing offer free quotes?+
Yes — at least one reviewer explicitly confirmed that the quote was free and returned quickly. That reviewer also compared Master Glass & Glazing against four other companies and found the pricing reasonable relative to the competition. If you're collecting multiple quotes, their turnaround appears to be faster than some competitors based on customer feedback.
Does Rob handle jobs beyond pool fencing?+
Yes — while pool fencing is the most reviewed service, customers also mention bathroom shower screen installations and custom glass table tops being supplied and fitted by Rob and the team. The business operates across residential work generally. For anything outside these reviewed services, it's worth confirming scope directly with Rob when you make contact.
What's the best way to get in touch with Master Glass & Glazing?+
One reviewer mentioned leaving a mobile voicemail that wasn't returned, so calling directly and speaking to someone rather than leaving a message may be more reliable. Reviews don't mention an online booking system or email contact, so a direct call during business hours is your safest first step. Given the business is sole-trader operated, availability may vary depending on current workload.
Is Master Glass & Glazing based locally in Eleebana, and how far do they travel?+
The business is based in Eleebana, NSW, in the Lake Macquarie area. Reviews don't specify a defined service radius, so it's worth confirming your location when you call. Given the business is owner-operated, travel distance may factor into scheduling and pricing for jobs further afield.