Shane Kelly Glass & Aluminium
The glazier who does a site inspection before quoting — customers say it's rarer than it should be.
Customers repeatedly flag his punctuality and transparent pricing as differentiators: several who gathered multiple quotes chose Shane, and the work consistently arrived on time and within the quoted price. The all-5-star rating holds steady across the full review window with no visible dip in more recent feedback, which, while based on a modest total of 19 reviews, at least shows no signs of a change in quality or service approach. If you're weighing Shane against larger glazing companies, the practical trade-off is straightforward: you get direct owner accountability and a tradesman who does site inspections before quoting, but scheduling depends entirely on one person's availability — worth confirming his lead times before committing if your timeline is tight.
What it's like working with them
Based on a sample of Google reviews (19 total)
“the site was left clean and tidy upon completion”
What they help with
Based on what their customers hired them for
How they stack up
Context from 229 glass & glaziers in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Shane Kelly Glass & Aluminium
Shane Kelly runs this sole-operator glass and glazier business out of Edgeworth, handling everything personally — from first quote through to final clean-up — which means customers deal with the same person every step of the way. Reviews suggest he covers a wider range of work than the name implies: window glass replacement (including sash and sliding panel windows), custom-cut glass for furniture such as dining table covers, bathroom mirrors, picture frame glass, and aluminium window and door components. What sets Shane apart in a crowded trades market is that he's one of the few glaziers who consistently conducts a physical site inspection before quoting — one customer specifically noted he was the only tradesman out of several contacted who did this, which led to a more accurate price and no surprises on the day. Customers who need a difficult or logistically tricky install — like getting glass to a fourth-floor apartment through a narrow fire escape — find Shane plans methodically and accounts for complications before they arise. For residential homeowners, he appears well-suited to both small one-off repairs (broken window panes, cut-to-size glass that's needed quickly) and multi-window replacement projects, with several reviews noting he can turn around quotes and completed work the same day or with very little lead time.
Best for: homeowners needing broken window glass replaced quickly, custom-cut glass for furniture or mirrors, multi-window replacement projects where accurate quoting matters, and logistically tricky installs that require hands-on planning.
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Claim This Profile — Free →Common questions about Shane Kelly Glass & Aluminium
Does Shane Kelly Glass & Aluminium provide quotes before starting work?+
Yes — and reviews suggest Shane's quoting process is more thorough than most. At least one customer specifically noted he was the only glazier out of several contacted who carried out a physical site inspection before preparing a quote, rather than just pricing from a description over the phone. For simpler jobs like furniture glass or standard window panes, he can also quote based on measurements provided by phone. Either way, customers report the final price matched what was quoted.
What types of glass and glazing work does Shane handle?+
Based on reviews, Shane handles a broad range of residential glazing work: replacing broken window glass (including sash windows, sliding panels, and aluminium frames), supplying and cutting custom glass for dining tables, bathroom mirrors, and picture frames, and fitting aluminium components to screen doors and windows. He's also completed commercial-style installs, including getting glass up to a fourth-floor building through a narrow fire escape — so unusual or logistically complex jobs are within scope. If you're unsure whether your job fits, reviews suggest he's responsive to initial enquiries.
How do customers rate Shane's pricing compared to other glaziers?+
Pricing comes up repeatedly in reviews as a genuine positive rather than just a throwaway mention. One customer selected Shane after gathering five separate quotes for a dining table glass cover, and another described his rates as 'very reasonable.' Reviews don't provide specific dollar figures, so you'll need to request a quote directly, but the consistent feedback is that his pricing is competitive without compromising on the quality of work delivered.
Is Shane Kelly Glass & Aluminium able to handle urgent or same-day glazing jobs?+
Several reviews indicate Shane is responsive to urgent requests — one customer called about a broken window and Shane was able to attend right away. As a sole operator, same-day availability will depend on his current workload, so it's worth calling directly to check rather than assuming. Reviews don't mention a formal emergency callout service, but his responsiveness pattern suggests he prioritises getting to customers quickly where his schedule allows.
What areas does Shane Kelly Glass & Aluminium service?+
The business is based in Edgeworth in the Lake Macquarie area of NSW. Reviews don't specify the full geographic range he covers, so if you're outside the immediate Edgeworth and Hunter Valley area, it's worth confirming he'll travel to your location before requesting a quote. Given he's a solo operator, distance from his base may affect availability and scheduling.