Timberwolf Tree Service
Crew members introduce themselves by name — and customers keep inviting them back year after year.
From the 44 reviews we analysed, not one raises a concern about quality, punctuality, or pricing, and the rating has held at 5 stars across the full review period. Multiple homeowners mention returning for a second or third visit, including one who has used them for annual tree maintenance over several years — that kind of repeat engagement is a meaningful signal about reliability that a star rating alone doesn't capture. When you reach out, ask Jonathan for a written scope confirming which trees are included, stump grinding depths, and whether mulch removal or delivery is part of the quote — reviewers suggest he's straightforward to deal with on these details.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 257 tree servicess in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Timberwolf Tree Service
Jonathan leads this partnership-run tree service out of Dudley, handling everything from initial contact and quoting through to on-site risk assessments and SWMS documentation before work begins — something customers explicitly call out as a point of difference. The crew tackles technically demanding residential jobs: large dying gum tree removals with limited access, multi-stump grinding along fencelines close to neighbouring properties, pruning eleven or more trees in a single visit, and powerline clearance work. Ebony manages the client-facing side alongside Jonathan, and reviewers name individual crew members introducing themselves on arrival — a detail that stands out against the usual anonymity of trade teams. The cleanup standard is a recurring theme: multiple customers mention raking, debris removal and leaving yards spotless even after complex all-day jobs in wet conditions. They also supply mulch to clients post-job, which appeals to gardeners looking to close the loop on green waste. Based on the repeat-booking pattern across multiple reviewers — some returning annually for tree maintenance — they suit homeowners wanting a long-term arborist relationship rather than a one-off callout.
Best for: large or technically complex residential tree removals, homeowners wanting annual maintenance from a consistent crew, and jobs requiring formal safety documentation like SWMS and insurance certificates upfront.
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Claim This Profile — Free →Common questions about Timberwolf Tree Service
What kind of tree jobs does Timberwolf Tree Service typically handle?+
Reviews describe a wide range of residential work — from trimming up to eleven trees in a single visit and annual maintenance programs, through to removing large dead gum trees with restricted access and grinding more than twenty stumps on one property. They've done powerline clearance work and palm tree removals as well. The crew brings its own equipment and handles multi-day jobs, so larger properties are well within scope.
Does Timberwolf provide insurance and safety documentation before starting work?+
Yes — one reviewer specifically mentions receiving all necessary insurances and a SWMS (Safe Work Method Statement) before work began, and another notes that a formal risk assessment was completed on-site prior to commencement. This level of pre-job documentation is worth confirming when you book, but based on reviews it appears to be standard practice for Jonathan's team rather than something you need to chase.
What do customers say about Timberwolf's pricing?+
Multiple reviewers describe the pricing as competitive or fair, and several mention the quote process is straightforward — Jonathan is named specifically as easy to deal with at the quoting stage. No reviews flag pricing as a concern. One customer notes they received mulch delivered to the garden at a very good rate as part of their job, so it's worth asking about that when you get your quote.
Does Timberwolf Tree Service offer ongoing or annual tree maintenance?+
Yes — several customers mention returning year after year for scheduled tree maintenance, with one Belmont customer noting they've had Timberwolf back for an annual trim for several consecutive years. Another reviewer says Timberwolf will remain in their contacts 'while ever trees and I share property.' If you want a consistent crew who already knows your property, this appears to be a genuine option rather than just a marketing claim.
Who will I be dealing with at Timberwolf Tree Service?+
Jonathan handles initial contact, quoting, and is the primary point of communication — reviewers consistently describe him as professional, knowledgeable, and easy to work with. Ebony is also named as part of the client-facing team. On the tools, Nathan and other named crew members are mentioned; one reviewer notes that team members introduce themselves by name on arrival. Jonathan is based in Dudley, NSW, and the crew works across the broader Hunter/Lake Macquarie region based on reviewer locations including Belmont and Charlestown.