Envision Security
Rhys visits your property before recommending a system — multiple customers say this made all the difference.
The team covers both home and business installations, and several customers mention repeat use across different properties, which gives a reasonable signal of reliability beyond a single job. At 20 total reviews across nearly a decade, the sample is modest, so it's worth asking Rhys for references from jobs similar to yours in size or complexity — but the reviews available are unusually detailed and consistent about what he does well.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
“Envision conducted a thorough inspection and were able to offer a comprehensive system”
“very thorough in explaining how everything works and using the apps”
“All work was very tidy and will definitely use them in the future”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Envision Security
Rhys Lewis leads Envision Security, operating as the principal who handles everything from site assessments and system design through to client handover — reviewers consistently credit him for listening carefully before recommending anything, rather than pushing a one-size-fits-all product. Harrison and Heath are the installation technicians customers mention by name, with Heath specifically praised for conscientiousness and getting the job done right the first time. The team works across both residential and commercial jobs — CCTV camera systems, Ajax alarm setups, intercom installations, and integrations with garage doors and safes — suggesting genuine breadth beyond basic camera installs. What makes Envision stand out in reviews is the site visit before quoting: customers note that Rhys physically inspects the property to account for things like slopes, dense foliage, and specific aesthetic preferences (including matching camera colours to the house facade). Post-installation, Rhys is noted for staying in contact and providing ongoing support, which is less common among sole-trader operators and worth knowing if long-term reliability matters to you. With nearly a decade in operation, the team suits homeowners and small business owners who want a tailored assessment rather than an off-the-shelf package installed without a site inspection.
Best for: homeowners wanting a tailored site assessment before committing to a system, residential CCTV installs on properties with tricky layouts, small business owners needing a combined CCTV and alarm setup, and customers who value clear post-installation training and ongoing support.
Location
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Claim This Profile — Free →Common questions about Envision Security
Does Rhys visit the property before providing a quote?+
Yes — multiple customers specifically highlight this as a point of difference. Rhys inspects the site before recommending a system, accounting for factors like property layout, foliage, slopes, and aesthetic preferences such as camera colour. Several reviewers contrasted this with other companies that quote remotely without a site visit. It's worth confirming your preferred appointment window when you first make contact, as Envision is a small team.
What types of security systems does Envision Security install?+
Reviews mention CCTV camera systems (including Hi-Look cameras), Ajax alarm systems, intercom installations, and integrations with garage door openers and safes. The team handles both residential homes and commercial premises such as retail shops and business depots. Rhys designs the system to suit the specific property rather than offering a fixed package, so the scope can vary considerably from job to job.
What do customers say about Envision Security's pricing?+
Pricing is described as competitive and reasonable across multiple reviews, with one customer noting Rhys stayed within the original quote even when resolving a hardware issue. Several customers mention getting multiple quotes before choosing Envision and finding the pricing favourable relative to the service offered. It's always worth requesting a detailed written quote so you can compare like-for-like against other providers.
Does Envision Security provide support after installation?+
Post-installation support is mentioned specifically in several reviews — Rhys is noted for staying in contact after the job is complete and being available if issues arise. One long-term customer mentions using Envision across multiple properties over more than three years. This level of follow-up is less common with sole-trader operators, but confirm directly what ongoing support looks like for your specific system.
Does Envision Security work on commercial properties as well as homes?+
Yes — reviews include installations at a jewellery shop, a business depot in Unanderra, and commercial premises for repeat clients. Rhys is described as adapting the security approach to the specific needs of the business rather than applying a standard residential solution. If your job has unusual access requirements or operational hours, it's worth discussing these upfront so the installation can be scheduled around your business.